Prestige Financial Services

HORRIBLE CUSTOMER SERVICE

HORRIBLE CUSTOMER SERVICE. Prestige Financial Services has been my auto lender for the past 3 years.

Over this time, I have had ALL ON TIME PAYMENTS and no issues whatsoever.

I have asked about refinancing my auto loan at least 5 times as I was told when I first bought my vehicle this was an option, and confirmed this by their website that clearly claims they offer refinancing.

This month I ran into a financial issues and my payment was returned- obviously, this was not my intention….. who wants to avoid their car payment?! I was stressed but knew things would be fine because I got paid in 2 days.

The morning of my pay date, I received a text from Brianna Howard (who is not even my account representative) letting me know my payment had been returned a second time.

I immediately responded CONFUSED as to why my account had been debited a second time.

I knew I didn’t have the funds the day before so I would never have approved this.

Brianna responded by blaming ME! Saying I was “mad at the wrong person”and “its not her issue”.

I WAS SHOCKED. I’m still shocked. I feel completely violated.

My personal information, my banking information, was used WITHOUT MY CONSENT and caused me to accrue additional overdraft fees.

All so much without an apology or acknowledgement of wrong doing.

DO NOT TRUST THIS COMPANY. They only care about the way their books look at the end of the month.

THEY WILL USE YOUR checking account information TO MAKE PAYMENTS FOR YOU WITHOUT CONSENT.

Is Prestige Financial Services legit?
Prestige Financial Services is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 42 consumer(s) was/were given a Prestige Financial Services as a negative rating, and only a few left positive feedbacks.
Where is Prestige Financial Services located?
Prestige Financial Services is headquarted at 1420 S 500 W Salt Lake City, UT 84115. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Prestige Financial Services by dialing (801) 844-2100 or visit their website gopfs.com.
How much monetary loss is incurred by Prestige Financial Services’s customers?
According to the reviews posted by Prestige Financial Services’s customers, US $3252 was the total loss incurred, and hence the severity of the scam is high.

Write a review or complaint on Prestige Financial Services

Your email address will not be published. Required fields are marked *

42 Reviews on Prestige Financial Services

  1. Horrible Customer Service

    If I could give negative stars I would. The customer service is rude and unhelpful. I fell on hard times and the rep was unable to assist and instead only harassed me with phone calls and emails. The length of my loan was 72 months and after 72 months I still owe $5000.00 which I couldn’t even explain how it’s owed. Stay clear of this company as the customer service stinks and the loan itself was a disaster with the extremely high interest. If you read this consider yourself warned.

  2. This is a terrible loan company, they are harassing and intrude on you.

    This is a terrible loan company, they are harassing and intrude on you. They have no grace period and begin to call your references after your only a day late. They will also look up and call your neighbors, landlord and work without your consent. When they call your neighbors I have only been 2 days past due. I have told this company to remove my work number from their calling list and they still call.

    They will email, text and call you – pretty much they stalk you without even being 1 week late. Besides the stalking I have paid on my car for 3.5 years and only paid off $3,000 in principal. This company is a scam and rip off and unfortunately after my BK I thought this was the only way to get a car but there are other options for you after BK. I would not recommend this company to my worst enemy.

  3. I would not recommend this company to my worst enemy.

    This is a terrible loan company, they are harassing and intrude on you. They have no grace period and begin to call your references after your only a day late. They will also look up and call your neighbors, landlord and work without your consent.

    When they call your neighbors I have only been 2 days past due. I have told this company to remove my work number from their calling list and they still call. They will email, text and call you – pretty much they stalk you without even being 1 week late. Besides the stalking I have paid on my car for 3.5 years and only paid off $3,000 in principal.

    This company is a scam and rip off and unfortunately after my BK I thought this was the only way to get a car but there are other options for you after BK. I would not recommend this company to my worst enemy.

Reviews:42
Reported Loss :3252 $
Severity of Scam :High
Reported by : Anonymous
Views :