PlushCare Urgent Care

West of Time

I paid for some lab work done back in November of last year, based on the assumption that would be all it would cost me. Next thing I know, I’m getting a bill from the lab in addition for over $100. I contacted them in December to resolve, and they assured me it would be taken care of. After a few weeks, I emailed, then sent another email a week later, then another, with no response.

I filed a BBB complaint in January, which they finally responded to. I was assured that I would be refunded the original fee, and that they would contact the lab and sort it out so I didn’t have to pay that. I took them at their word, and allowed them to close the BBB complaint.

It’s a month later, and I’m receiving my third and final notice from the lab, and to avoid going to collections, I just paid it. I opened another BBB complaint because again they wouldn’t respond to my multiple emails, which they lied to the BBB in order to close out as duplicate and resolved.

Obviously, their support team is just there to ensure you spend just enough effort to give up at some point. Avoid this scam, you’ll end up paying more than what they tell you, then spend countless hours trying to make things right.

Is PlushCare Urgent Care a legit?

PlushCare Urgent Care is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 18 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is PlushCare Urgent Care located?

PlushCare Urgent Care is headquarted at N/A. You can contact PlushCare Urgent Care by dialing (415) 231-5333 or visit their website

How much monetary loss is incurred by PlushCare Urgent Care’s customers?

According to PlushCare Urgent Care’s customers, a monetary loss of US $100 has been reported. The severity of entire incident reports is high.

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18 Reviews on PlushCare Urgent Care

  1. Scam

    First doctor told me if topical treatment didn’t work, the next step is oral antibiotics. During the follow up I got a different doctor who wrote me a prescription she said won’t work and then told me to go to urgent care. I asked customer service for a refund or a new appointment with a different doctor and was told I could pay another 100$ for a second opinion. Save your money and just go to urgent care because these “doctors” will not help you.

  2. They deducted my money 50$ i dodnt even attend to doctor

    Why did you detect my money? With out asking mfme

  3. Doctor gave me a hard time for INSULIN

    I’ve used this service to refill my insulin prescriptions before with no problem. I got a new doctor and she was giving me the hardest time over INSULIN. She also told me she would call in some ody prescriptions which she never did. Total b🙏ch

Reviews: 18
Reported Loss : 100 $
Severity : High
Reported by : Anonymous
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