Ascentium Capital

Very Unprofessional

I had no clue of what Ascentium Capital does whatsoever. So I’ve been helping my mom out with her new business, as I was going through her business bank statement, I came across this company’s name and it was taking money out of the account.

My mom had no clue of why she and her partners have been paying 45-60$ monthly so I decided to call them to find out.

I didn’t get any luck on my first try so I decided to email them, I explained the situation and asking them to provide me with a number that someone actually answers to and here’s what they wrote me after 4 days of waiting:

Thank you for contacting Ascentium Capital LLC. If you need anything else or have additional questions, please don’t hesitate to let us know.

You may also use our secure web portal, Account Butler, to access information and manage your account on line.

WTH is this? They didn’t answer anything that I was asking or anything at all.

I’ve wasted so much time on this fishy company, it makes me feel very sketchy and confused the whole time.

Don’t interact with this company, it’s very unprofessional and questionable! Be aware!

Is Ascentium Capital a legit?

Ascentium Capital is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 38 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Ascentium Capital located?

Ascentium Capital is headquarted at 23970 Highway 59 N Kingwood, TX 77339. You can contact Ascentium Capital by dialing (866) 722-8500 or visit their website ascentiumcapital.com.

How much monetary loss is incurred by Ascentium Capital’s customers?

According to Ascentium Capital’s customers, a monetary loss of US $3625 has been reported. The severity of entire incident reports is medium.

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38 Reviews on Ascentium Capital

  1. Tricked us into a $12,000 agreement.

    Tru-Blu Pay and Ascentium Capital locked us into a horrible 48 month lease on credit card equipment that will cost us about $12000 over the course of 4 years, with nothing to show for it.

  2. an awful experience, unreasonable company

    we went with this credit card company that was associated with our bank. We were sent a faulty machine that gave us electrical shocks & did not work. After calling the customer service & requesting another machine several days later we received a package containing stickers & instructions. We called again & requested another machine & several days later received another machine. During that process we lost a week’s worth of card sales. The customer service was the worst. We were so unhappy with this company. We sent back the machine after less than having it one month and we were told that the credit card lease was from a different source-end of help from this company. This horrible company has been deducting 47.55
    from our account when the salesperson said it be 25.99. When I called the company the person was very adamant & kept saying ascentium was just a financing company & did not care that we were paying for NOTHING. It was just a worthless experience with a blood thristy company that provided nothing but headaches. If you want to pay for nothing this is the company, rude & unreasonable.

  3. Dispicable

    I was signed on with Stone Ridge merchant services and somehow Ascentium is associated with them and I got scammed into a contract for 5 years at $89 a month for a simple credit card machine. I would never be stupid enough to sign such a thing, I looked at the contract I was sent and this one was not included with my paper work I received. They want over $3000 to get out of the contract, such a bogus company. I hope we can get the Attorney General to shut them down!

  4. Careful with them

    Be careful when you sign a contract with a credit card processor.
    I signed a contract on Feb 20/2020 with a company called Slice for Credit Card processing, using a Clover machine. They included a machine that was supposedly to be as a trial for a month, however that was not true, it was very expensive and It had a non-cancellable lease with Ascentium Capital hidden inside, compromising my personal credit for the next 48 months. When I called Ascentium Capital, they said the lease was not possible to be cancelled, even knowing I wasn’t the owner of the business and I don’t have any participation in it, I’m only the manager and my boss doesn’t want any deals with this people, he already stop using the machine and with the scamming card processing service because their charges were astronomical. He doesn’t want to be responsible for the payment of the leased machine, why I cannot be out of this lease if I was mislead into signing. The salesperson was aware that I was not the owner of the business but he said that was not a problem. Now with all the economy problems caused by the breakdown, I have to deal not only with losing my job because the business is probably closing doors, but with a debt for something I don’t need at all and I cannot pay.

  5. They are despicable! Working with merchant servers to scam businesses out of their money monthly. I too had Stone ridge payments scam me by falsifying a rental agreement with Ascentium. Locked in for 5 years. I’m a tiny business in Rural America, terrible, stay far, far, far away

  6. Liers and unprofessional

    Liers And unprofessional!!!!!

  7. This is white collar crime under the Rocio Act.

    Ascentium Capital is involved with a Ponzi Scheme with Billy Goat LLC and Capital 55 Partners LLC based in Dallas Texas. Billy Goat and Capital Partners are Licensed ISO that sells Credit Card Processing and SCAMS customers into 1% “Wholesale Rates” for Visa, MC, JCB & Discover and 1.79% for AMEX and ” 0% for Debit and .09 cents a swipe or if you do over 200 transactions the fee was quoted for $18.00 a month.

    The SCAM is that you have to lease a piece of equipment with Ascentium Capital or Merrimac LLC for 48 months to get these rates. The Xion which is a fake name for Ingenico terminal ranges for a lease from $89 a month to $258.00 a month for a Credit Card Terminal that cost no more than $300 total. The next thing the do is get First American to do the credit card processing which is a 36 month term with auto renewal 90 days prior to the expiration date. Also Billy Goat LLC and Capital 55 Partners give First American a different contract and what it is called Tiered Pricing.

    This SCAM artist that made my rates double over my previous Credit Card Processor. As a frustrated and cheated retailer from this PONZI SCHEME and I wanted to Post this so no other Merchants get hurt in this SCAM!!! If there is anyone who has been abused like me and want to file a Class Action Lawsuit with me I would like to hear from you!!! This is white collar crime under the Rocio Act.

  8. If you like to give money away this is the place for you!!

    If you like to give money away this is the place for you!! I have never had a loan like the one RDO and Ascentium Capital stuck me with. I have never missed a payment and have paid for a year on the equipment and own more than i borrowed!!

  9. BEWARE OF THIS COMPANY!!!

    The salesman for this company lied to us saying we would have 30 days free to try the credit card machine and if we didn’t like it we could return it. Obviously he works on commission, because when I called to return the machine,

    the company said they don’t do free trials and I was under contract. They have been debiting my account for TWO machines each month. I filled out a dispute letter with Ascentium, but nothing has come of it. Customer service is not that willing to help…and they don’t seem too concerned that their salesman lied in order to make a sale.

  10. This is white collar crime under the Rocio Act.

    Ascentium Capital is involved with a Ponzi Scheme with Billy Goat LLC and Capital 55 Partners LLC based in Dallas Texas. Billy Goat and Capital Partners are Licensed ISO that sells Credit Card Processing and SCAMS customers into 1% “Wholesale Rates” for Visa, MC, JCB & Discover and 1.79% for AMEX and ” 0% for Debit and .09 cents a swipe or if you do over 200 transactions the fee was quoted for $18.00 a month.

    The SCAM is that you have to lease a piece of equipment with Ascentium Capital or Merrimac LLC for 48 months to get these rates. The Xion which is a fake name for Ingenico terminal ranges for a lease from $89 a month to $258.00 a month for a Credit Card Terminal that cost no more than $300 total.

    The next thing the do is get First American to do the credit card processing which is a 36 month term with auto renewal 90 days prior to the expiration date. Also Billy Goat LLC and Capital 55 Partners give First American a different contract and what it is called Tiered Pricing.

    This SCAM artist that made my rates double over my previous Credit Card Processor. As a frustrated and cheated retailer from this PONZI SCHEME and I wanted to Post this so no other Merchants get hurt in this SCAM!!! If there is anyone who has been abused like me and want to file a Class Action Lawsuit with me I would like to hear from you!!! This is white collar crime under the Rocio Act.

  11. This company rips small companies off and steals your money.

    This company rips small companies off and steals your money. Look them up on Ripoff.com. I had an ex-manager that didn’t check them out very good. He forged my name on a contract for $18,000.00 for 15 GPS units that are billed monthly by T-Mobile.

    T-Mobile never heard of them and there are many pending lawsuits against them. BTW, the actual cost of the GPS units (15) should have been $1125.00 TOTAL. Ascentium Capital doesn’t answer their phone and the cell number they tell you to call is disconnected. STAY FAR AWAY FROM THEM. I would give ZERO stars if I had the option.

    1. SAME SIUTAION

      I had the same experience – I am going through this with them right now. I think my rep put my signature on the digital contract. How are you fighting this? Did you pay?

  12. DO NOT DO BUSINESS WITH THESE PEOPLE, I STRONGLY ADVISE AGAINST IT.

    DO NOT DO BUSINESS WITH THESE PEOPLE, I STRONGLY ADVISE AGAINST IT. I wish I could give them negative stars. I acquired a small business last year that was using equipment leased by this company. The equipment was outdated and unusable for what I needed.

    I stopped the payments for the equipment and contacted them, assuming they would accept the equipment back. So, I contacted them letting them know I do not need the equipment and wanted to send back.

    That is when I discovered that their contract was for over $11,000(YES, ELEVEN THOUSAND DOLLARS) for 2 credit card terminals. They refuse to work with me and now I will be paying the remaining $7000 over the next several months for something that I am unable to use, this is the kind of thing that can ruin a small business. I really hope they get a fat lawsuit and go out of business. If I have anything to do with it, this is what is going to happen.

  13. I would echo many of the things others are saying.

    I would echo many of the things others are saying. They run your credit without your permission – which should have sent me running. They pre-load all the interest on your account so that even if you pay off the loan early you still have to pay the full amount of interest (the details are buried in the contract.

    They charge you for equipment insurance even if you already have a business owners policy, promise to refund you but then keep charging. Good luck trying to get someone from the company to help you.

    You don’t receive any kind of statements to track your principal and interest. I’ve lease-purchased equipment from a number of different companies and this has definitely been the worst experience – ever.

  14. Really wished we would have not borrowed from them!!

    Completely deceitful and will not answer any questions or provide any detail. Really wished we would have not borrowed from them!!

  15. If I have anything to do with it, this is what is going to happen.

    DO NOT DO BUSINESS WITH THESE PEOPLE, I STRONGLY ADVISE AGAINST IT. I wish I could give them negative stars. I acquired a small business last year that was using equipment leased by this company. The equipment was outdated and unusable for what I needed. I stopped the payments for the equipment and contacted them, assuming they would accept the equipment back.

    So, I contacted them letting them know I do not need the equipment and wanted to send back. That is when I discovered that their contract was for over $11,000(YES, ELEVEN THOUSAND DOLLARS) for 2 credit card terminals.

    They refuse to work with me and now I will be paying the remaining $7000 over the next several months for something that I am unable to use, this is the kind of thing that can ruin a small business. I really hope they get a fat lawsuit and go out of business. If I have anything to do with it, this is what is going to happen.

Reviews: 38
Reported Loss : 3625 $
Severity : Medium
Reported by : Anonymous
Views :