Ascentium Capital
Very Unprofessional
I had no clue of what Ascentium Capital does whatsoever. So I’ve been helping my mom out with her new business, as I was going through her business bank statement, I came across this company’s name and it was taking money out of the account.
My mom had no clue of why she and her partners have been paying 45-60$ monthly so I decided to call them to find out.
I didn’t get any luck on my first try so I decided to email them, I explained the situation and asking them to provide me with a number that someone actually answers to and here’s what they wrote me after 4 days of waiting:
Thank you for contacting Ascentium Capital LLC. If you need anything else or have additional questions, please don’t hesitate to let us know.
You may also use our secure web portal, Account Butler, to access information and manage your account on line.
WTH is this? They didn’t answer anything that I was asking or anything at all.
I’ve wasted so much time on this fishy company, it makes me feel very sketchy and confused the whole time.
Don’t interact with this company, it’s very unprofessional and questionable! Be aware!
I would echo many of the things others are saying.
I would echo many of the things others are saying. They run your credit without your permission – which should have sent me running. They pre-load all the interest on your account so that even if you pay off the loan early you still have to pay the full amount of interest (the details are buried in the contract.
They charge you for equipment insurance even if you already have a business owners policy, promise to refund you but then keep charging. Good luck trying to get someone from the company to help you.
You don’t receive any kind of statements to track your principal and interest. I’ve lease-purchased equipment from a number of different companies and this has definitely been the worst experience – ever.
Really wished we would have not borrowed from them!!
Completely deceitful and will not answer any questions or provide any detail. Really wished we would have not borrowed from them!!
SCAM BUSINESS!
SCAM BUSINESS!!! These people shouldn’t be aloud to conduct business this way.. BE AWARE AND STAY AWAY!!!!!
Really wished we would have not borrowed from them!!
Completely deceitful and will not answer any questions or provide any detail. Really wished we would have not borrowed from them!!
SCAM BUSINESS!!!
SCAM BUSINESS!!! These people shouldn’t be aloud to conduct business this way.. BE AWARE AND STAY AWAY!!!!!
Never again will I trust another processing company.
This company will not work with you when you don’t need your termina anymore. They said I owed $1,660 to close the account? I said I will return it back to you no problem because I closed my business and they still wouldn’t budge.
I talked to the manager and the best he would do is let me pay $1,060 to close the acdoint. What? This was the biggest mistake to sign up with the POYNT credit card processing company becakse ascentium capital was the one who you deal with for the lease of the terminal.
Never again will I trust another processing company. I will stick with square. No contracts. And the best rate.
very dishonest person.
I Opened a month to month merchant account with Trans Via well my machine broke so Rep said you can lease one and pay a monthly fee when & If you leave us you can just send the machine back and because it’s a write-off I Agreed,6 months later I have left my merchant because they are overcharging me and I switch companies.
I sent the machine back to the merchant and Ascentium Capitol continues to call me saying I’m in a contract I have expressed I returned the machine and I never signed a contract. They are scamming people with the help of merchants $4,800.00 for a $ 300.00 Dollar CC processing machine.
They have been sending my full Social Security number to me in Unsecured emails and if they don’t stop doing so I will contact proper authorities. I had never before spoken to anyone at their company so I’m assuming they got it from the merchant.
SAME SIUTAION
I had the same experience – I am going through this with them right now. I think my rep put my signature on the digital contract. How are you fighting this? Did you pay?
Never do business with this company.
This is a true scam and this company knows it but they aren’t going to cut their right arm off. This is how they make all the money. Of course from their standpoint this is a legal problem with my credit card rep Allison but they know about other complaints and they know what is going on but they choose to close their eyes.
They’re enabling the scam and they are making a huge sum of money from each sucker. So, be aware. Never do business with this company. Look at all the complaints not only on Yelp but on other sites as well.
Never Again
I would not do any business with this company. They enable scams but then claim legally there is nothing they can do. We are a small business who needed 1 credit card terminal. Our new credit card merchant rep Allison Kiefer setup a 4 year contract for $500 for 8 pieces of equipment. We only need 1.
Allison took my digital signature and put it on a lease I never saw or signed. They played the audio recording of the conversation I had with Ascentium capital and you can hear me say twice that I only need 1 terminal even though Allison ordered 8. Allison set us up with 8 because Ascentium capital pays the credit card processing rep the full (yes FULL) amount of the lease minus their commission.
So, she made about $17,000 on me up front. So, even if I return all 8 pieces of equipment they are telling me I owe them $21,120! Once I realized what happened I started contacting these companies, reported the fraud to the police and have filed complaints with the FTC and AZ attorney generals office.
Never do business with this company.
So, she made about $17,000 on me up front. So, even if I return all 8 pieces of equipment they are telling me I owe them $21,120! Once I realized what happened I started contacting these companies, reported the fraud to the police and have filed complaints with the FTC and AZ attorney generals office. This is a true scam and this company knows it but they aren’t going to cut their right arm off.
This is how they make all the money. Of course from their standpoint this is a legal problem with my credit card rep Allison but they know about other complaints and they know what is going on but they choose to close their eyes.
They’re enabling the scam and they are making a huge sum of money from each sucker. So, be aware. Never do business with this company.
I would not do any business with this company.
I would not do any business with this company. They enable scams but then claim legally there is nothing they can do. We are a small business who needed 1 credit card terminal. Our new credit card merchant rep Allison Kiefer setup a 4 year contract for $500 for 8 pieces of equipment. We only need 1. Allison took my digital signature and put it on a lease I never saw or signed.
They played the audio recording of the conversation I had with Ascentium capital and you can hear me say twice that I only need 1 terminal even though Allison ordered 8. Allison set us up with 8 because Ascentium capital pays the credit card processing rep the full (yes FULL) amount of the lease minus their commission.
This man is a pervert.
This man is upset because the rep would not sleep with him.
I am so mad right now at this company.
I am so mad right now at this company. I called for a payoff after 5 monthly payments totalling $850 on a $6700 loan, and they said it would be $8500 dollars to pay off?????
This is a criminal amount. That cant be right. They told me there was no pre payment penalty! They lied completely.
I am so mad right now at this company.
I am so mad right now at this company. I called for a payoff after 5 monthly payments totalling $850 on a $6700 loan, and they said it would be $8500 dollars to pay off????? This is a criminal amount. That cant be right. They told me there was no pre payment penalty! They lied completely.
I do believe they all work for him.
If I didn’t have to pick a star I wouldn’t, this company is by far the worst company I’ve ever dealt with, they are a bunch of scammers, ready every single line before thinking of getting a contract with them, don’t put a down payment down because they will use that against you and make you pay back the down payment you gave them.
These guys should not be doing business, but if you are ready to sign you life to the devil this is the company for you…as I do believe they all work for him.
I did not sign a lease agreement with them
I did not sign a lease agreement with them. Direct Processors tricked me into signing a lease with FDGL. The Font was too small to read. The agent said this only agreeing to processing with First Data and the equipment was Free to use as long as I processed credit cards with them.
My bank account was charged for the lease TWO months after signing. Then I called to cancel. They said it was TOO late. That the lease is “non-cancellable”. Now debt collectors are sending threatening email, letters, and phone calls.
NEVER AGREE TO CREDIT CARD PROCESSING THROUGH DIRECT PROCESSORS OR FIRST DATA. THEY ARE LIARS AND CROOKS!