LGE Community Credit Union

Customer Service

I’ve been banking with LGE Community Credit Union for 18 years, but it’s really more out of laziness, not because it’s a credit union I would recommend.

Lately, LGE Community Credit Union just doesn’t have the same highly quality service they used to offer when I first joined the credit union.

Right now, I am dealing with a new issue this month. I requested bill pay for my rent, it never showed up, and they didn’t offer to help me resolve the issue.

I am afraid this latest issue reflects a broader trend to provide poor customer service.

Each year, they’ve consistently rolled back their customer benefits.

For example, they stopped reimbursing fees for out-of-network ATM withdrawals, even though they have a handful of bank branches/ATMs across the metropolitan Atlanta area.

They even decreased the APY on their savings account.Benefits aside, it’s even hard to do basic banking with them.

The website and mobile app are not usable. The app consistently crashes when I am trying to complete transactions or check account balances.

The new dual security authentication via text message is a total mess; I was stuck overseas for work and couldn’t authenticate access to my account via text because the text messages never came through.

They said they had the wrong phone number on file when I spoke with them, but oddly I could authenticate via phone call just fine.

Not sure how they had the wrong phone number since I’ve had the same number since I started banking with them.

I think it speaks to their faulty systems, which really makes me distrust them and doubt whether they can safeguard my financial data…let alone my money.

Is LGE Community Credit Union a scam?
LGE Community Credit Union is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is LGE Community Credit Union legit?
First LGE Community Credit Union is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by LGE Community Credit Union’s consumers?
There is/are 23 review(s) posted about LGE Community Credit Union and it indicates that the severity of the scam is Medium.
Where is LGE Community Credit Union located?
LGE Community Credit Union is located at 430 Commerce Park Dr SE, Marietta, GA 30060, USA. You can contact LGE Community Credit Union by dialing (770) 424-0060 or visit their website LGEccu.org before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by LGE Community Credit Union’s customers?
According to the report(s), US $658 was the total loss incurred by LGE Community Credit Union’s customers.

Write a replay to William C Cancel reply

Your email address will not be published. Required fields are marked *

23 reviews on LGE Community Credit Union

  1. Elliott O

    whatever they call the thing that sucks it up through the tube, haha.

    I have no idea why this place has such a low rating. Everyone I’ve ever spoken to at this credit union has been fantastic and professional, and I love that they’re not constantly trying to get you to upgrade services or buy other things you don’t need, like a commercial bank would.

    My friends gave LGE glowing recommendations when I was making the switch from a certain unnamed awful bank whose initials just happen to be WF. My friend ended up being correct: I made the switch and I haven’t looked back. I love LGE.

    They provide free coffee and tea, and their bathrooms are gender-neutral (which is important to me as a nonbinary human). My absolute only beef with this place is that, when you use the ATM to deposit something, they will put a hold on it. Still,

    I don’t even mind going in when the branch is open and depositing my payments through the…whatever they call the thing that sucks it up through the tube, haha.

  2. Jesse R

    I am their favorite customer.

    I have no idea what all these people are complaining about. I don’t have any random fees? and they don’t charge me to make online payments? Part of me is skeptical if all that is just made up. I had no credit,

    as I had never built any, LGE was awesome about not only helping me get my vehicle but a credit card, right away, having no credit. They always answer all my questions without problem.. and are forgiving if you make a mistake. Either everyone else is a liar.. or I am their favorite customer.

  3. Gretchen M

    I love LGE. Best thing I ever did was switch from mega bank

    I love LGE. Best thing I ever did was switch from mega bank. Fast, courteous and personal services anytime I have needed them. They have gone out of their way to do some special things for me when I needed things done in a hurry.

Reviews:23
Reported Loss :658 $
Severity of Scam :Medium
Reported by : Anonymous
Views :