West Oahu Realty

The Worst Experience Ever

I have dealt with Marcie from West Oahu Realty and have had the worst experience ever. I’m gonna be honest, she was LATE for the viewing, she said she was 10 minutes aways showed up 30 minutes later, and just had a bad attitude.

My husband and I viewed the 1 bedroom unit at Woodwinds and it wasn’t clean.

We figured it was something we can do ourselves. We took an application filled it out and turned it in with our $40 application fee.

We didn’t hear back from them for a week. I left messages at the office since Marcie didn’t return any calls, voicemails, text messages and emails (yes I tried all those routes because I thought something wasn’t going through).

A few days after I spoke to the manager of the realty and explained we needed to know the update if we were getting the unit or not since we had other options and would like to put in more applications.

When she called me she yelled at me saying I was late turning in the application, She doesn’t text, email, or call her clients all the time because she has other units.

I understand you can be busy as a property manager but a week of no call? RIGHT! than she proceeds to say she has other responsibilities like caring for her mother.

We all have personal responsibilities but if you can’t manage your schedule maybe you should get an assistant or not take on so much! I have never been yelled at over the phone by a property manager.

I decided that I was not going to go through with it before we heard back from her about the application.

If I’m having trouble getting a hold of you just during the application process, just imagine if I had problems in the unit! A leak, a plumbing problem etc.

I’d hate to hear back from her in weeks! Nasty way to represent a company.

Ps. If you own the 1 bedroom unit at the Woodwinds she’s the reason your unit is still not being rented out.

Is West Oahu Realty a legit?

West Oahu Realty is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 2 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is West Oahu Realty located?

West Oahu Realty is headquarted at 94-428 Mokuola St Ste 105 Waipahu, HI 96797. You can contact West Oahu Realty by dialing (808) 676-8858 or visit their website westoahurealty.com.

How much monetary loss is incurred by West Oahu Realty’s customers?

According to West Oahu Realty’s customers, a monetary loss of US $3254 has been reported. The severity of entire incident reports is medium.

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2 Reviews on West Oahu Realty

  1. Selling a home is never a easy task however, it can be with the Good

    Selling a home is never a easy task however, it can be with the Good, Honest, Professional People at West Oahu Realty Inc, Waipahu, Hawaii. We were beyond Blessed to have had this experience with Realtor Marceline Silvester-Thomas to Represent our Family Home To Sell,

    Marceline always presented us with the best healthy suggestions, Patience, everything that goes with selling your family home, if this system would allow a 10 star Marceline should be the first to receive. Our family highly recommends using West Oahu Realty Inc, in Waipahu, Marceline Silvester-Thomas! Mahalo Nui, MLF Ohana

  2. I highly recommend against using the services of West Oahu Realty.

    After I moved out of an apartment managed by Mr. Danny Dagdagan of West Oahu Realty, I received a Move Out/Closing Statement including a $500.00 deduction (my initial security deposit was $1,100) for cleaning charges and repairs (this in spite of leaving the apartment in immaculate condition).

    In violation of The Hawaii Residential Landlord-Tenant Code (Chapter 521, Section 44(c)), I was not provided any receipts for said charges, nor was I provided remainder of my security deposit within 14 days of my move out date.

    When I brought this information to the attention of Mr. Dagdagan I was told I should have better annotated the Property Condition Form. I lived in the aforementioned apartment for more than three years, paid over $40,000 in rent on time, never had any complaints,

    cleaned the apartment thoroughly before I moved out, and in return West Oahu Realty charges me $500, without proof of how that money was spent. I highly recommend against using the services of West Oahu Realty.

Reviews: 2
Reported Loss : 3254 $
Severity : Medium
Reported by : Anonymous
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