Progress Residential
Alpharetta doesn’t want me to pay them!
Due to personal reasons, I had to move my location from the current place to a property in Georgia, Arizona. This property was named Alpharetta. Everything was happening so fast that I hardly had time to judge everything. I had a check of the property and the documentation, which they came up to me with! As I mentioned, I hardly had any time to judge, so I went along with it. There were three fees they came up to me with at the starting phase, i.e., 1- Deposit Fee. 2- Holding Fee. 3- First month’s rental. I did accordingly.
For the first couple of months, a similar scenario used to occur. Just when I was getting used to it, something adverse occurred. I remember the third month’s rental for which I was trying to pay through my card. I didn’t realize how much funds I had on my card, and accidentally I did not have much that I needed to pay the rental. I decided to pay it online because I had suitable funds in the same. Obviously, my transaction got declined. BUT FYI I DID NOT TRY TO HIDE ANYTHING FROM THEM AND MADE SURE THEY HAD THIS MESSAGE FROM ME. I mailed a money order to them, and the party received the status of that money order.
They charged me for some late fees and return check fees, and I was okay with that. It was my fault, after all, and not theirs, that they should not charge me. So this scenario got completed according to me. But on the 7th of February, I came to know that this scenario was still on! I received from them an email that stated to me that they had received the payment. But I am not allowed to pay any more to them. Instead, all I got to do is make my payments somewhere in Arizona! When I contacted the corporate office, I did not come across a single person to get the information that I needed desperately. It’s the end of the 3rd month, and I need to pay the money within few days. I am yet to receive any information from their end regarding this. All I could get from them was a list of dead phone numbers and dead emails, where no one answered the question.
Due to such unprofessional behavior, I have got to suffer. I have my kids who stay with me, and if something comes up, I have no place to go! Assuming that nothing has come in the form of information from them, I won’t be able to pay the fees that I have to, and they might even throw me out of the property. I have even received an email from them stating that if I cannot pay the payment on time, they will throw me out of the property and take some legal actions against me, and I am stuck in a dead situation.
Worst Company ever!
Worst Company ever!!!!! Do not rent from this company.
DO NOT rent from this company!
Do you like being left on hold for hours? Do you like never getting a response from a company even if you call everyday? Do you like getting charged random fees on any day of the year? Do you like stepping on legos in the middle of the night? If you do, this is the company for you.
I wish I could leave 0 stars. This is the absolute worst company of any type that I have ever had to deal with. They are so bad that I am using my valuable time to make a Yelp account just to leave this review. Whatever you do, DO NOT rent from this company!
Let the buyer beware!
Rented 2 years with this company and finally left after multiple technical service fails on their part. I had the house professionally cleaned on move out (used a non Progress preferred company because, by this time, I was too angry with Progress to give any company that does business with them money) and I went through walk through inspection.
When I didn’t get my deposit 2-1/2 weeks later, I called. The emailed me a statement sheet with more errors than a 5 year old taking an algebra test. Instead of receiving my deposit back they are saying I owe them money for them having to clean my professionally cleaned home. Progress is a slum lord. They buy nice houses but they are terrible to work with. Let the buyer beware!
now received an email from Rent Progress they are going to lock us out of the home
We have been renting from Rent Progress and it has been a terrible experience, I admit I was late on my rent, when I called them to try to pay the rent and late fees, I was told the rent was now $500, more then I expected, and could not pay over the phone or via their website,
I worked towards getting the additional $500 to pay, called back to make payment I was told that the amount due had gone from $2300 to $4200, Still willing to take out a loan to get that matter resolved we where told we need to send a certified check to their office in Arizona, and was told that even if they did receive it they could still reject the check and send it back to us.
On the notice we have been served, it does not have the $4200 due, the forms are not filled out entirely, there is a website listed on the forms we where served tried to go to that website and I get redirected, it is not a valid email address, tried several times to get through the website,
I was redirected to purchase the domain, to Edmunds and to Walmart. And now received an email from Rent Progress they are going to lock us out of the home
I will never rent from them again.
Worst property management company ever to rent a residental home. This is warning they charge several additional fees on top of your rent payment. Also they will not return any of your money that you have given them as a deposit. They treat people unfairly, badly, and just don’t care. I will never rent from them again.
Scammer
When you show up to their office in person, they will promise to resolve it for you – but the moment you are out the door nothing happens.
I’ve rented from multiple property management groups, but this team here in Atlanta takes the cake for “worst customer service.” It’s a circus when you walk into their office, and everyone looks busy – in fact, so busy, they won’t reply to any of their tenants.
Never Again
This company is so poorly managed, that I have seriously considered breaking my lease and paying all the penalties just to get out of it.
For starters: maintenance? There is none… and don’t expect them to respond to any requests. They only time we were able to get a serious 2nd story bathroom leak resolved (that was leaking into our kitchen) – was through a third party company who had close ties to progress – because my wife had saved the inspectors phone number.
Random charges appear on your rent statement. Any attempts to resolve via phone or email don’t work. Their phone number is always OUT OF SERVICE and they do NOT reply to emails. The only way to resolve anything is to show up in person.
The company and their vendors suck!
If I could write this review without giving them any stars…..I WOULD! Our AC went out 4 days before hurricane Irma. I called in an emergency ticket only to be left without AC for 16 days in Summer Florida heat. The company and their vendors suck!
Horrible company
Horrible company to deal with- only out for their bottom line and nothing else. They will nickel and dime you within an inch of your life. We were great tenants-always paid on time, always maintained renters insurance through USAA. My husband moved down before the rest of us and took possession of the house.
The initial move-in walk through was done with an employee who reeked of alcohol and it took 5 min. The move out walk through took almost an hour and they had two guys come for that. The house was poorly maintained and each time we had a service call, the service people basically just come out to put a Band-Aid on the issue rather than replace stuff that really needs replacing.
The linoleum floor had holes, the paint job before we moved in left drips everywhere and only did one coat, so you could see the original color through it, and it bubbled up and peeled. We had constant drain issues, and anytime our shower was not used for a couple days, the whole bathroom smelled of sewer.
Let the buyer beware!
Rented 2 years with this company and finally left after multiple technical service fails on their part. I had the house professionally cleaned on move out (used a non Progress preferred company because, by this time, I was too angry with Progress to give any company that does business with them money) and I went through walk through inspection.
When I didn’t get my deposit 2-1/2 weeks later, I called. The emailed me a statement sheet with more errors than a 5 year old taking an algebra test. Instead of receiving my deposit back they are saying I owe them money for them having to clean my professionally cleaned home.
Progress is a slum lord. They buy nice houses but they are terrible to work with. Let the buyer beware!
We have been renting from Rent Progress and it has been a terrible experience,
We have been renting from Rent Progress and it has been a terrible experience, I admit I was late on my rent, when I called them to try to pay the rent and late fees, I was told the rent was now $500, more then I expected, and could not pay over the phone or via their website,
I worked towards getting the additional $500 to pay, called back to make payment I was told that the amount due had gone from $2300 to $4200, Still willing to take out a loan to get that matter resolved we where told we need to send a certified check to their office in Arizona, and was told that even if they did receive it they could still reject the check and send it back to us.
On the notice we have been served, it does not have the $4200 due, the forms are not filled out entirely, there is a website listed on the forms we where served tried to go to that website and I get redirected, it is not a valid email address, tried several times to get through the website,
I was redirected to purchase the domain, to Edmunds and to Walmart. And now received an email from Rent Progress they are going to lock us out of the home
I will never rent from them again.
Worst property management company ever to rent a residental home. This is warning they charge several additional fees on top of your rent payment. Also they will not return any of your money that you have given them as a deposit. They treat people unfairly, badly, and just don’t care. I will never rent from them again.
The company and their vendors suck!
If I could write this review without giving them any stars…..I WOULD! Our AC went out 4 days before hurricane Irma. I called in an emergency ticket only to be left without AC for 16 days in Summer Florida heat. The company and their vendors suck!
Sketchy management.
I wish we would’ve read the reviews prior to moving into one of Progress Residential’s homes. We moved into one of their homes in Spring Hill, TN. The house itself was falling apart due to being poorly built,
but the move out process is horrible. We moved out a month ago and still needed our rent fixed for the last month. We have yet to have their overcharging issues for bogus monthly charges and month to month charges when we gave a 60 day notice to move out.
We were over charged by $900 one the last month’s rent. We are still in the “please hold” process before they take our deposit as well, let alone for their house that was falling apart.
We fixed their lawn and some of the interiors that were damaged prior to our move in. We are getting legal representation to fight this company so we do not get our credit tarnished and further issues.
I was representing my applicant. He was being rude and disrespectful. I
Too bad they don’t have zero stars! I spoke to a customer service team member by the name of Randy today and he was just the worst! I don’t think he wanted to work because today is Friday. He kept cutting me
off in the middle of my sentences, told me that he doesn’t speak to Real Estate Brokers, and that he only speaks to applicants. I was representing my applicant. He was being rude and disrespectful. I