Progress Residential

Alpharetta doesn’t want me to pay them!

Due to personal reasons, I had to move my location from the current place to a property in Georgia, Arizona. This property was named Alpharetta. Everything was happening so fast that I hardly had time to judge everything. I had a check of the property and the documentation, which they came up to me with! As I mentioned, I hardly had any time to judge, so I went along with it. There were three fees they came up to me with at the starting phase, i.e., 1- Deposit Fee. 2- Holding Fee. 3- First month’s rental. I did accordingly.

For the first couple of months, a similar scenario used to occur. Just when I was getting used to it, something adverse occurred. I remember the third month’s rental for which I was trying to pay through my card. I didn’t realize how much funds I had on my card, and accidentally I did not have much that I needed to pay the rental. I decided to pay it online because I had suitable funds in the same. Obviously, my transaction got declined. BUT FYI I DID NOT TRY TO HIDE ANYTHING FROM THEM AND MADE SURE THEY HAD THIS MESSAGE FROM ME. I mailed a money order to them, and the party received the status of that money order.

They charged me for some late fees and return check fees, and I was okay with that. It was my fault, after all, and not theirs, that they should not charge me. So this scenario got completed according to me. But on the 7th of February, I came to know that this scenario was still on! I received from them an email that stated to me that they had received the payment. But I am not allowed to pay any more to them. Instead, all I got to do is make my payments somewhere in Arizona! When I contacted the corporate office, I did not come across a single person to get the information that I needed desperately. It’s the end of the 3rd month, and I need to pay the money within few days. I am yet to receive any information from their end regarding this. All I could get from them was a list of dead phone numbers and dead emails, where no one answered the question.

Due to such unprofessional behavior, I have got to suffer. I have my kids who stay with me, and if something comes up, I have no place to go! Assuming that nothing has come in the form of information from them, I won’t be able to pay the fees that I have to, and they might even throw me out of the property. I have even received an email from them stating that if I cannot pay the payment on time, they will throw me out of the property and take some legal actions against me, and I am stuck in a dead situation.

Is Progress Residential a scam?
Progress Residential is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Progress Residential legit?
First Progress Residential is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Progress Residential’s consumers?
There is/are 66 review(s) posted about Progress Residential and it indicates that the severity of the scam is High.
Where is Progress Residential located?
Progress Residential is located at 2658 Holcomb Bridge Rd #118, Alpharetta, GA 30022, USA. You can contact Progress Residential by dialing +1 (404) 596-8381 or visit their website Rentprogress.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Progress Residential’s customers?
According to the report(s), US $1144 was the total loss incurred by Progress Residential’s customers.

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66 Reviews on Progress Residential

  1. Bad company

    Very Bad Company

  2. Scamsville Rental Service After Renting

    I shouldn’t even give them a star at all. They are the worst company at its best of the worst. Never, ever rent anything from them. Horrible, horrible, horrible. They try to charge you a late fee when your rent is paid months in advance. What type of business is that? They want to pocket extra money. Well not my money. I hope they are get shut down. They over charge for rent, and leave certain things unrepaired. The homes are patched enough for you to move in. They need to be jailed. DO NOT RENT FROM THESE CLOWNS. By the way, don’t try to make a phone call to they. They either hang up on you or won’t answer the phone.

  3. LOL “con”service! I am familiar with them, as they do the utility billing for military installations.  I always had a beautiful breakdown of gallons or kw used and the rate per.  These bills are a JOKE! I swear someone just plays connect the dots with the “gallons” used (on the line graph you get showing your ‘usage;’ – but is it sewer or is it water?! And they are THREE months behind!  AND – June 2019, June 2020 – EXACT SAME BILLED usage, actually, like every month is EXACTLY the same.  Even tho my line graph shows in 2019 I used 8k gallons and 2020 shows I used 12k gallons – my bill is 80 bux! LOL However in Sept 2019 and September 2020 (which is actually for the usage period between like June and July… I used 5k gallons one year and 7 the next – and BOTH bills are over $100, a family of 3 (2 small kids), NO sprinkler system, no pool, etc… oh yeah REALLY crazy that during the time period I “used” 7k gallons, and had a bill over $100, NO ONE WAS HOME – IT WAS COVID AND WE WERE OUT OF TOWN! 

Something is so shady! I got REALLY sus when I went to check my account the other day on the 29th, trying to get that balance below 250 so I can renew my lease and avoid the 120% month-to-month fee… How a bout the 1st charges are already showing on my ledger – INCLUDING the “month-to-month fee!  Nevermind I should be signing my new lease (or should have, will, when SOMEONE ANSWERS AN EMAIL OR RETURNS A CALL!) but hey, I’m sure they have loophole’s galore to justify the fees! I think it’s time to file a complaint with the state! I am obviously not alone!

  4. They probably can’t afford to get the lawn mowed or rent a pressure washer! Progress nickle and dimes you to death – especially if you are behind, like during covid! Give them a break! It’s not always the renter’s fault.

  5. My house is in the same condition! The backyard has NO grass, half the paint from the ceiling foyer was falling off and hanging loose – has been since I moved in and I was told “It’s just cosmetic” so I had to ‘deal with it’ – dreading the day I move out and the fluorescent light my 50′ ceiling costs me my deposit because the light bulb is burnt out and the fixture is full of flies! Yet half the ceiling can be falling and it’s “just cosmetic!” I used to rent from Invitation homes, wishing I had never left them and they weren’t much better! But at least my ledger was always accurate, they didn’t get fee happy and I could actually GO INTO the office! Now, no one even answers the phone with progress and if they do, they don’t wont or cant help! TERRIBLE TERRIBLE experience!

  6. STAY AWAY FROM THEM!

    Where to start?! It’s HOURS on the phone, to get someone who can’t help you! I inadvertently selected the wrong card to make a payment, and I INSTANTLY knew the payment wasn’t going to go thru, you think anyone answered the local phone? NOPE! What about after an hour and a half on HOLD with the main number – NOPE! My email’s – all came back “case closed” – with NO resolution!  And now, no way to make an online or phone payment – even with proof of the available funds! LOL So much for “Covid Flexibility! 

I’m getting “HOA” violations left and right – and IDK why?! I got charged for the super tall Palm Trees that needed to be trimmed; There is a certain period of time that FEDERAL GOVERNMENT said NO late fees – did Progress Care – NOPE! Covid sucked! It hit everyone hard – and Progress could care less!  Evertytime I think I am FINALLY about to get caught up, I get loaded down with fee or fine or whatever else! Let’s not forget their urgent need to go ahead and tape a 3 day notice to your door, even when you are DILIGENTLY making MULTIPLE payments – every dime goes to progress and every-time I turn around, my balance is out of control but they are raking in the $40 fees!! 

And let’s not forget about “con”service! I am familiar with them, as they do the utility billing for military installations.  I always had a beautiful breakdown of gallons or kw used and the rate per.  These bills are a JOKE! I swear someone just plays connect the dots with the “gallons” used (on the line graph you get showing your ‘usage;’ – but is it sewer or is it water?! And they are THREE months behind!  AND – June 2019, June 2020 – EXACT SAME BILLED usage, actually, like every month is EXACTLY the same.  Even tho my line graph shows in 2019 I used 8k gallons and 2020 shows I used 12k gallons – my bill is 80 bux! LOL However in Sept 2019 and September 2020 (which is actually for the usage period between like June and July… I used 5k gallons one year and 7 the next – and BOTH bills are over $100, a family of 3 (2 small kids), NO sprinkler system, no pool, etc… oh yeah REALLY crazy that during the time period I “used” 7k gallons, and had a bill over $100, NO ONE WAS HOME – IT WAS COVID AND WE WERE OUT OF TOWN!
    Something is so shady! I got REALLY sus when I went to check my account the other day on the 29th, trying to get that balance below 250 so I can renew my lease and avoid the 120% month-to-month fee… How a bout the 1st charges are already showing on my ledger – INCLUDING the “month-to-month fee!  Nevermind I should be signing my new lease (or should have, will, when SOMEONE ANSWERS AN EMAIL OR RETURNS A CALL!) but hey, I’m sure they have loophole’s galore to justify the fees! 

They “CARE” about their residents?! Doubtful!  They don’t make payment arrangements unless you are current (WHY would I need a payment arrangement if I was CURRENT?!), and my payday’s changed from the 1st and the 15th to the 7th and 21st… unfortunately I am still trying to catch up from last year, so paying ahead on the 21st is impossible (especially since everyone else get’s put off because I have to give Progress EVERYTHING I can.. but I’m spinning my wheels and .. oh well, so sad is their thought on that! You think they would change my rent due date? NOPE! Like are you KIDDING ME? so now, why sign a lease right? I’m going to get charged 125 either way.. late fee or month to month.. both actually!  Thanks Progress! Oh yea and THANKS for raising rents so MUCH THIS YEAR OF YEARS – like really? Hello?! Did you forget that a lot of people got shafted last year.  I didn’t get unemployment that paid me more than my job – I still had to work and made pretty much NADA because my job relies on customers! 

And the really crummy part… I can’t afford to move – they have sucked up all my stimulus $, my tax refund$ and my normal week to week checks with their fraudulent utility billings and these bogus (no one can explain them to me, not even the HOA dude) HOA “fines” … they have successfully trapped me with their fines, fees, and fraud $40.00 at a time! 

STAY AWAY! READ the other reviews that ‘don’t count!’.. I’m sure that’s where this one will end up!  

I will say – once upon a time the local office used to be GREAT.. now, meh.. I get quick non-helpful replies that direct me to the WRETCHED 800#! Can’t even go into the office to pay on an account or talk to someone face to face!  I’m not a pain in the butt renter – I leave them alone, they leave me alone.  I take care of my stuff.. well except right now I AM gonna get legit HOA violations because I can’t afford to PAY TO DO THE MAINTENANCE on the lawn, and the mulch…HELLO PANDEMIC! BROKE?! And you don’t care that you make it harder everyday to get ahead!  Shoot, I’d settle for caught up at this point!

  7. Progress Residential in Georgia is a joke. They answer the phone and emails when you want to fill out an application and you are cleared to pay your move in fees and 1st months rent. After that they become ghost. I received an email stating my move in date of 03/05/21 which was changed by phone after holding on for almost and hour to 03/08/21. I had changed my utilities, notified my landlord, and paid the moving company. Now they are totally ignoring me. Please read your reviews before becoming involved to such a terrible and horrible company like this. They are confused with each other and tell you anything. I should be accommodated for my wasted time.

  8. No AC

    No response from management. I’ve been without air conditioning for 4 days, there is a 3 hour response policy in the lease agreement for emergencies, AC in Florida is considered an emergency. I have an infant, that is 6 days old and still no response regarding this issue. Horrible customer service, even worse is their lack of respectful basic human rights! I’m going to have to fix the AC myself and then withhold the repair cost from Rent.

  9. STAY AWAY OR THEY LEAVE YOU WITHOUT A HOME

    STAY AWAY FROM THIS COMPANY!! So
    Many things are sketchy with them. They approved my son and daughter in law on 2/18 and told them they were moving in on 2/28 all in writing. They then sent a denial on 2/22 at 4 in the am. Called trying to find out what was happening as they got email about interest in an address in another state and a denial. No one would call back and they were to give all the fees on 2/24. After calling over 50 times and never getting to speak to their advisor, cust service said my son had a criminal record and they had to call the company that does that for them, but my daughter in law was approved without him (which is impossible on her income alone) They called the credit checking company to be told he was denied for a speeding ticket that was dismissed. They call back to Progressive Residential and were then told (3 days before move in) that someone else moved in to the home they were approved for that day. Odd because that person had to have applied after them AND provided FUNDS 72 hours before move in which was on Thursday after their approval. They are currently looking for somewhere, anywhere to go by their move out date due to their current landlord selling the home with all of 3 days to get an approval through someone else because this crappy company wasted their time for almost two weeks.

Reviews:66
Reported Loss :1144 $
Severity of Scam :High
Reported by : Anonymous
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