Logix Federal Credit Union

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I don’t recommend Logix Federal Credit Union at all. I had a 4:00pm appointment with Peter Tang because I wanted to open up a savings account and two Money Market accounts.

I had tried another branch earlier and was not treated well at all.  I thought “they can’t all be like that”

When I arrived there, the Receptionist didn’t know what I was there for even though I said what it was when I made the appointment.

She proceeded to talk to me from the front desk about the Money Market Accounts and how I would need to open up two separate savings account for each Money Market accounts.

I had not been told that information by the earlier branch I tried.

She never did let me see Peter Tang and I walked out vowing to never do business with this bank.

Is Logix Federal Credit Union a legit?

Logix Federal Credit Union is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 26 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Logix Federal Credit Union located?

Logix Federal Credit Union is headquarted at 2340 Hollywood Way Burbank, CA 91505. You can contact Logix Federal Credit Union by dialing (855) 564-4914 or visit their website logixbanking.com.

How much monetary loss is incurred by Logix Federal Credit Union’s customers?

According to Logix Federal Credit Union’s customers, a monetary loss of US $259 has been reported. The severity of entire incident reports is low.

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26 Reviews on Logix Federal Credit Union

  1. Logix is a disgrace to the banking industry. Hard to do worse.

    This home-spun retarded business that operates like a swap-meet with no visible understanding of banking is beyond understanding. How they have a license is a mystery.

  2. I highly recommend.

    This is a great bank financial institution with great cutomer service, I highly recommend.

  3. Good Service

    Great service and low rates and I love their suckers

  4. Great service

    Great service and low rates and I love their suckers

  5. The Credit Union has resolved its certificate error and is now working on its Secure email.

    The Credit Union has resolved its certificate error and is now working on its Secure email. It has made the needed spelling correction to the name of my Limited Power of Attorney. Fair enough.I’ll return the $25 to them if they go back to the name of Lockheed.

  6. Spoke to them again.

    Spoke to them again. They were much more helpful this time. They do see a bit busy though.

  7. This is about as good as banking gets.

    This is about as good as banking gets. Very service minded and do not try to sell you on things you don’t want or need.

  8. Bad Service

    I’ve had a lot of problems with some of the banks policies.

  9. I'm also of the opinion they are understaffed.

    Long time member, 32 years. Unfortunately due to on-line banking issues that up to 3 to 4 months ago were nonexistent, I for the first time have been reluctant to recommend LFCU or Logix. I have found their on-line support somewhat lacking in knowledge of on-line processes.

    I’m also of the opinion they are understaffed. I haven’t had to call often in the past, however when I have, my call was answered quickly. Now for the first time I’ve had to wait, in one instance over 8 minutes. Perhaps not long by government or other company standards, but a first for me with Logix.

  10. Scammer

    i came in as a walk in Thursday evening to finalize an auto loan & the woman in the lobby who greeted me knew i didn’t have an appointment then asked for me to have a seat. i took my seat at 330pm & the usual blonde lobby leader woman told me trisha might be able to assist me before her 5pm apt.

    yet, never made it clear if anyone would be able to help me if trisha couldn’t EVEN AFTER I MENTIONED ANYONE BUT TRISHA COULD HELP ME. i finally sat down with Ana at 515pm who didn’t even help me finish processing my 98% done auto loan.

    Trisha then rudely interrupted & asked for me to leave & reschedule an appt with her. Couple mins later, Ana had to clock out, so i was in the lobby once again. it was now 5:35 & a walk in who came in after me sat with Eugene………i literally saw eugene help two other walk in customers who arrived long after me as i was there still patiently waiting…………

    5:45 & i finally meet w Karo who finally helped me & made sure i got it all done. if i hadnt met with Freddy a week before when he helped me open my new checking acc & karo wasn’t my last impression, this would’ve definitely been my worst customer service experience ever. Tragic.

  11. There has never been an issue that they couldn't resolve for me.

    Even though this is a large branch, it still does an amazing job of friendly, polite, efficient service. I have NEVER regretted switching to this credit union. I call it a place of YES. There has never been an issue that they couldn’t resolve for me.

Reviews: 26
Reported Loss : 259 $
Severity : Low
Reported by : Anonymous
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