Dr. Nyla Raja pushes clients to pay for laser treatments they do not even need. Completely unethical practices!
It was just a few months back that I visited Dr. Nyla’s clinic. To my surprise, they were understaffed and rushed to get patients’ details. After waiting for around 20 minutes, the receptionist called me to fill up a form.
She asked me to wait for some time while she attended to other clients. While she was friendly and polite, she could not do much to cut the waiting time. After a while, I met Dr. Nyla Raja. She would have checked my name on the file. So, I guess that was the reason she did not confirm it.
Right away, she asked me about the problem and what I wanted. I explained that I was looking for laser treatment to get over the facial pigmentation. She did not even look closely at my face and agreed with my findings. All she asked me was if I would be able to pay the fee for three laser treatments which would be around $2000.
Also, while talking to me, she told me about my forehead lines and advised that I should get treatment for those too. She said that the lines were pronounced. Not just that, she also told me that the lines around my eyes were also visible.
I am only 35 and listening to all that killed my self-esteem. But she did not care. Apart from pigmentations, she pointed out too many things about my face that, according to her, were not perfect. Well, no one is perfect. And I did not see any problems as the lines were not visible.
She insisted that I get the treatment for everything at once and pay the deposit immediately to book the slots as she wasn’t available after the following week.
It is weird that she was not listening to me and was only talking about what she felt. This is unprofessional and very unethical.
I went for a consultation, and the way she pushed me to make the payment and book the appointment was very overwhelming. I felt too pressured to commit to something expensive and emotionally unbearable.
This was a big decision, and I wanted to consult my boyfriend before starting the procedure; in between our talks, dr. Nyla was constantly messaging someone and wasn’t attentive to what I was saying. It was uncomforting and wholly unprofessional, and unempathetic.
However, she kept on talking. She also called an aesthetician during the consultation to convince me to try the facial before making any further decisions. And took me to the treatment room. I first thought she would diagnose my skin, but she said she would perform the first facial session, which would cost me $700.
I felt pressured. Also, while the facial was going on, dr. Nyla never came to visit me. Before leaving me alone with the aesthetician in the treatment room, she said she would be back in a few minutes, but she never came. The facial was for around 25-30 minutes.
After the facial was over, I went to the reception to pay for the treatment. She was there, dr. Nyla. She did not say why she could not come during the treatment and said that she could see a significant difference in the first session. This was a lie. I was not feeling much.
Later, she asked me to pay for the session and an extra deposit if I wanted to go for the laser treatment. To this, she said that I could visit and get the job done without the deposit. I did deny the following procedures.
I smiled and left. By then, I knew I was dealing with the wrong person. I did visit another clinic after this incident and talked about what happened to me the other day. They were very shocked to learn about my experience and were very upset.
That doctor told me their job was to listen to our concerns and not suggest changes in our faces that we were comfortable with. He did a great job, though.
And I am never going back to Dr. Nyla’s Medispa again. She is a pusher and money oriented.