Dr. Holec-Iwasko Susan
Stay Far, Far Away!Ok, as a person, Dr. Holec-Iwasko Susan is very nice. She seems compassionate, she listens and is friendly and appears to be knowledgeable. Other than that, this place is a mess.
-Impossible to get a hold of. Only open 3 days a week. Leaving messages is an exercise in futility.
-Have had to wait upwards of an hour past my appointment time to be seen…doctor was never on time for any appointment.
-Orders tons of tests you have to pay upfront for, then still get billed afterwards when your insurance doesn’t pay the balance.
-She will push you to buy all sorts of vitamins and supplements she sells and resists telling you exactly what she is recommending so you can buy it on your own, it is really uncomfortable.
I wanted to see a DO in an attempt at a more holistic approach to some health issues I have been having.
Dr. Holec-Iwasko is a member of Westview, her office is right in the Healthplex campus across from the hospital.
This made me feel comfortable seeing her without a recommendation, as I felt it brought legitimacy to her practice.
It is probably one of the most poorly run offices I’ve been to.
Her elderly mother is the office manager, and I am pretty sure she is the one who deals with the insurance, which is probably why I am now sitting on 2K worth of tests this doctor ordered that insurance is resisting payment because they can’t get the needed information from this doctor to determine coverage.
Stay far, far away!
Do not go to this place.
we called and asked when we could see the actual pediatrician. They assured us that she would be back to work soon and could see our daughter. We never heard back from them.
I just called again and talked to someone different who told me that Dr. Holec isn’t a pediatrician either and no one in the office is equipped to see children!! So why has this office been misleading us and dragging us along all this time?!
It was ridiculous.
The office will tell you that Dr. Holec is qualified to see babies/kids, but she is not. I had a horrible experience at this office. I made an appointment for my 1 year old as a new patient. This is an important checkup. The person who answered the phone assured us that the doctor will see babies.
The day of our appointment, the doctor wasn’t there (family emergency), but no one told us to cancel the appt. Instead of that, we saw a different doctor who told us she isn’t even a pediatrician. She couldn’t answer any of our questions, such as ‘what vaccinations does she need’? We were there for at least an hour listening to the doctor tell us her opinion about all sorts of things (what kind of filtered water we should buy,
we should get our ducts cleaned out in our house etc.) that had absolutely nothing to do with our 1 year old. They couldn’t even tell me accurately how much my daughter weighed. They weighed me and then had me hold my daughter to weigh her because they don’t have a scale for babies. It was ridiculous.