Beverly Hills MD
Their customer services is just an illusion
I checked the Beverly hills MD video online regarding lifting and firming cream. They have demonstrated excellent results and claim to get it in 2 months. I thought of trying the product as they offered a total return if the product was shipped back within 60 days of purchase. I got two jars. However, no result was visible even after finishing one of the jars.
I checked the date of purchase and exceeded the 60 days policy. And I was left with the second jar, which was not even opened. I thought of attempting to get a refund for the second jar. I checked their website through which I had made my purchase. I used the ‘contact us link to get through. I never got a reply to that mail.
Later, after a few days, I got a courtesy call from a girl who worked at their front office. She called me to check the feedback and had no idea about the mail I sent them. She did not mention anything about the inquiry. Hence, I took the opportunity to tell my discontent. She assured me that customer support would contact me soon and blabbered about their customer-centric values. But she was wrong and lied to me.
That lady sent me some blogs and information about their advanced cleaning technique, which illustrated the right way of using the cream. I gave it a try, and nothing changed. The cream was still worthless. I waited to see if she called, which she did not. So, I had to contact them again. The lady was friendly but would pay off my expense or the money I wasted on their useless cream. No! I waited for a month to send another inquiry. How much time should I have given them?
Still, they did not contact me. They advertise their product and talk about their customer values. However, none of that is true. They are liars and the worst company I have ever dealt with. When they sent me the product, I received a letter along with the box that said I could call them whenever I needed anything. But, it was just another way to trick your customers.
After explaining my problem to the lady and sending them two frustrated inquiries, they did not bother to return any replies. And then call themselves ‘customers focused.’ There is nothing such as a full refund. They are running scams and fooling people to fall for their bait. They can only make you go insane for trying to connect with them.
Once they have delivered the product, their work gets over. You need to sulk with the useless products all alone. They won’t give a damn about your experience and would keep ignoring your requests and complaints. Beverly Hills MD is a nightmare, and the people running this nightmare are frauds.
Avoid BHMD
Do not buy from this company. The products are sub par and they trick you into all these extras at checkout and employee Jessica don’t even get me started. AVOID
Useless! No way to return
I bought three tubes of neck cream. Tried one. It does not work at all. Tried to call and return the other two. Did not have luck to get hold of anyone.
Beverly Hills MD Rapid lift neck serim is a SCAM. The bottle doesn't even work
The bottle worked only twice. Then it froze, It now doesn’t work at all
I am filing a complaint with the BBB. I want a refund on my credit cad.and for weeks I have been calling customer service with NO RESPONSE!
Scam
Do NOT order any products. I never signed up for a subscription but had to return, and YOU PAY FOR RETURNS!! $13.95 to return the product I DID NOT ORDER.
TODAY EMAIL SAID SENDING ME ANOTHER ORDER, luckily caught before shipped told them, take me OFF your list, forget me, was told will credit me $98.00 FOR Feb shipment I paid to return from Feb and the $98.00 charged me ALREADY for shipment they were sending this week.
Buyer BEWARE, IF YOU DIDN’T ORDER YOU STILL PAY FOR RETURNS, NO REFUNDS ON THAT, or anything you return. All these companies that say it’s 30,60,90 day guarantees, YOU’LL keep getting orders, stay on top of things, MAKE SURE YOU ONLY WANTED THE ONE TIME DEAL!!
If you feel for this like me, CALL AFTER RECEIVING TO MAKE SURE, IF NOT ON A ROLLERCOASTER, AND A LOT OF MONEY PAYING OUT OF it POCKET FOR RETURNS.
I knew they were scammers….after reading I’m sure of it!
My use of this filler was utterly useless! Don’t buy this product… These guys should be ashamed of themselves! It’s not about the money!
It’s about these two guys that call themselves dr.s. Why haven’t they gotten In trouble for scamming people? I just hope they can look in the mirror and be proud of themselves! Maybe also see that their product does not work
No response for refund on cream…
I had a red and burning sensation to my face. They still have not responded and it’s been a month. I’ll have to turn this over to our Gov DeSantis .. I worked on his campaign and hopefully will get response !
Damaged goods - emails sent no replies!!!
I purchased 9 jars of the Dermal Repair nutritional supplement. They arrived with 3 of them smashed due to inadequate packaging (they are ceramic containers). I have written to the company several times complaining and they have ignored all my requests for product replacement. The product does not work. Save your money.
Bh md one drop rewind
The face cream was ok.
No difference in looks after using 2 bottles of the pills. The one drop rewind when it dries leaves a powdery white residue.
I cant use a lot of makeup so couldnt cover the residue so un usable.
Very expencive product for very little to no result.
I need to talk to someone so I can cancel any more charges. I bought with a one time purchase and you are continuing to charge me.
want to cancel this order. I did not give permission to anyone for continuing taking money out of my account. Please contact me.
Doesnt surprise me. Look at the guys. Screams snake oil salesman. Likely to blame the client when product doesnt work. Likely not to care about his clients. Only see $$$. Scam scam scam. Does this guy even know the damage he is doing ? Does he care? Yes/No.
Beware of Promotional Tatics
I ordered two Deep Wrinkle Cream or Filler bottles, which subtotal at $86 as I went to check out and an offer popped stating that I could get three bottles at $95. I thought this was reasonable and clicked to accept.
It wasn’t until after my order was processed (no review before this) that I realized that Beverly Hills MD charged me for the two original bottles at $86 and three additional bottles at $95. Who does this!
I contacted the company to explain that I was only interested in their deal if it left me with only three bottles of their product instead of 5. They wrote me back pretty much, stating there was nothing they could do because the transaction had already been processed.
I will NEVER do business with this company again. I’ve warned my people to stay away from this stupidly unethical firm, and now I’m warning you. Beware. See their response below.
Thank you for contacting Beverly Hills, MD, I’m Alisha H., and I’ll be assisting you.
I sincerely apologize for any issue when placing your order.
However, I’ve taken a look at your account, and I see that you purchased one of our promotional offers upon checkout. The additional offers are limited promotions given to every customer as a “Thank You” for your initial purchase.
These orders do not replace your initial purchase and offer special discounts on larger quantities of products, as well as other related products, to help optimize results.
Company seems to send products that were not ordered.
Company seems to send products that were not ordered, They sent me an order form when I asked for one, but I never ordered the product. I’m returning the package of LASH Enhancing Serum, which I did not order. The company said it may have been a promotional, which I know I would not have ordered.
I did purchase the EYEBROW Enhancing Serum, but I have long thick eye lashes, and would not have ordered LASH Serum. I will be getting my money refunded on the product because I”m returning it well within the return limits. but I will have to pay for postage with tracking. BH mistake (intensional)?
Crap
Don’t buy! The ingredients are no better than over the counter drug store products and some of those offer some results at a tiny price. I have tried lots of “anti aging “ products. From now on I will be sticking with drugstore products or go have cosmetic procedures done. That’s all that will work
Thank GOODNESS for reviews! I learned a very long time ago that great products that truly work (like fillers and instant plumpers), almost always have a free sample to try! WE JUST pay the shipping! For ex. Prescription Youth, ” Instant eye serum, Lancome & Estee Lauder SO MANY OTHER’S offer samples. I researched this product as well and I will say…It has a GREAT sales pitch. .Although I have yet to try this product (And I try EVERYTHING), reviews are very important to me.
I am curious to why you waited so long to return this product? I would have sent it back in a week. You are kind of doing this backwards. I will say that I do believe you when you say it doesnt work for you. The secret to any face product is drinking a lot ôf water and our diet & good sleep!….When I dont like something…I know it immediately and back it goes. The product that intrests me is their “filler!”
Thank you for the post and I will probably save my money and time with this product and company. And if we women who truly want to see results from wrinkles…The best way is to see a “DERMATOLOGIST!???? Products are usually made to hydrate us not preform miracles!!! Again…WATER, SLEEP & IRON! Take care, GOOD LUCK and “God Bless!????.
Shame on you !!!!
I ordered one (1) bottle of dermal repair complex and received two (2); I did not check my bank account and I tried them. I liked the product so I ordered another product 1 qty and when I hit enter they had charged me for 2 qtys totaling $95.04 instead of $49; I called the company (on a Sunday – the woman I spoke to said they did not have a $49 product. I was looking at their website and told her “Yes you do.” That should have been a red flag. She did send me a credit invoice for the purchase. Then I ordered another bottle of the dermal repair complex for $43; the product arrived Saturday and there were 4 bottles. Before the product arrived, my account had been hit with the $43 charge but also a $68 charge. In the meantime I had been in contact with my bank & I disputed the charges and they will be removed!
Beverly Hill MD will not be allowed to charge my account any more! I am reporting them to the BBB!
This company doesn’t deserve one star.