Bellco Credit Union – Downtown has horrible customer service. Save yourself time and energy and go with a credit union that values its members!
We were charged hundreds of dollars in overdraft fees, and they refused to remove them.
The overdraft occurred by a purchase that came out even though I canceled it.
That caused a negative balance which snowballed into my debit card purchases of $1 here and $2 there to incur a $31 overdraft per purchase.
Even though the merchant was not supposed to make the withdrawal, it’s not their error and will not remove the fees.
I also have alerts for my account that are supposed to notify me if there is a low or negative balance.
It notified me two days later when the account was already at -$786.