Total Finance

The Worst Company

The worst company to get a car with. If I knew at 20-year-old young adult how much of a scam Total Finance was I would have never got a car from Total Finance.

I pay two different types of insurance. They refuse to let you refinance unless YOU LOST your job or income.

They refuse to change the payment dates and call me every day knowing my payment pattern for the last two years.

You have to pay an additional 8.99 to make a payment online or over the phone.

DONT DO IT!!! TAKE THE BUS!!!!

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Total Finance reviews are no way affiliated with yelp & reddit. Their business is located at 3015 W Irving Park Rd, Chicago, IL 60618, USA. Total Finance could be contacted by dialing (773) 267-8811 or logging on their website totalfinance.net. Total Finance business page on Dirty Scam received 20 consumers reviews/complaints, page views and 2365$ of monetary losses. The most of the users reported the severity of the scam is High.
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20 reviews on Total Finance

  1. Never left a review but this is so unseptable

    Worse financial place ever especially dealing with DANIEL worse manager or supervisor any one can ever hire. Don’t ever waist your time to call for payment arrangements because he clearly doesn’t get the point of you need a extrention on payments his so pathetic and ignorent.

  2. Not at all. What they did was harass my whole family!

    Horrible experience horrible customer service just horrible all together! They make derogatory remarks on ur credit so you are forced to stay with the car/truck. I recently was in the hospital and almost died. Did they care not one bit! Did they offer to extend the payment…

    Not at all. What they did was harass my whole family! I will be calling the BBB everyday until something is done about this company! They are very invasive and are very rude! I don’t have to tell my personal business to people I don’t know!

  3. Worst EVER

    totaly scamers am calling bbb i was one payment late they came and pick up my car am trying to call the department that handles the repos and no answer is been 5 days i left messages and till now no answer dont buy here do your self a favor

  4. This place is a scam

    Too the dumb asses who are commenting about the unsatisfied customers y’all are slow as shit…This place is a scam they will rip you off and the customer service is horrible Im building a lawsuit against these people

  5. They are the worst

    They are the worst.i traded my car in for a new one and they never did take my auto pay off.so no 1 wants to do there job there .so they stole money out of my bank account.dont trust them.

  6. Piece of shit customer service

    Piece of shit customer service !! Threats for being 10 dates late they will repo your car ! Then they call your job ! So unprofessional ! I will never recommend ANYBODY there !!! I reported this to BBB !!!

    I will find a good attorney to look into this matter ! I would rather find a personal loan to pay these bitches off so they don’t get ANY more interest !! Hoping they close this business down !!

  7. Worst company to ever get a car financed with

    Worst company to ever get a car financed with, customer service is terrible they call and Harass you every second of the day, they don’t care about the customers, this company does not even deserve one star.

  8. This is the worst finance company ever!!

    This is the worst finance company ever!!! If I knew what I know now about them before I signed my life over I wouldn’t have. They are so rude. The rep I have called my husband a drug dealer because we don’t have a legit bank account for them to draw money from. Terrible service.

  9. this could be you don't deal with these people

    I am a towing company that has had the misfortune of having to deal with this company. After 30 days of claiming that they were going to come and pick up their insured’s car, they informed me that they were not going to pick it up but abandoned it at our tow lot.

    This will leave their insured with the full cost of the towing and storage fees. in this case around $1500.00. $200.00 for towing and the rest in storage charges. because they claimed that they were coming to get this car. this could be you don’t deal with these people

  10. Never Again

    Worst Fucking finance Company Ever Don’t Ever I mean Ever Buy A Car From Car outlet they are very rude that call you day in and day out if u late they Customer Sucks ass all them lil bitches that work for the Finance Company are rude!!!

    That charge ridiculous interest rate jacking yo credit up they don’t work with you at all very bad &&& poor Service n on top of that don’t report to ur credit bea so I mean never I mean Ever ever go there

  11. I don't recommend this place at all.

    Worst place ever to buy a car!!! Never never buy a car from CAR OUTLET!!!! One reason customer service is the bad ever they treat customers so bad. If you are late with your payment ( with one day late they will not stop calling you haha) they will call you 24/7 at your cell, work and also all your reference really like if reference is going to make your payment. I don’t recommend this place at all.

  12. Bad Service Provide

    I have been with TFL for 11 months now. Just call this place out of the blue and you will see for yourself how obvious the lack of training and experience these reps have.

    McDonald restaurants have answered their lines in a more professional manner than this place. The absolute worst customer service hands down. No one seems to have any professionalism or charisma.

    I am surprised this company is even at an operating level after speaking to the absolutely useless reps that do very little more than pick up the phone in front of them and say hello.

  13. Not once have i gotten a call back or was someone able to answer my very simple questions.

    I have called on 3 occasions and have been told the same thing with each of my questions, “Sir, I just spoke to my manager, and we are going to look into it, and call you back.”

    Not once have i gotten a call back or was someone able to answer my very simple questions. They don’t seem to be holding up their end of our agreement at this point.

    Simply put, this company is bottom of the barrel. Too bad I didn’t do my research before i signed an agreement with them. I’m sure there will be a flaw in their ppwk and an opportunity for me to take advantage of.

  14. Not once have i gotten a call back or was someone able to answer my very simple questions.

    I have called on 3 occasions and have been told the same thing with each of my questions, “Sir, I just spoke to my manager, and we are going to look into it, and call you back.”

    Not once have i gotten a call back or was someone able to answer my very simple questions. They don’t seem to be holding up their end of our agreement at this point.

    Simply put, this company is bottom of the barrel. Too bad I didn’t do my research before i signed an agreement with them. I’m sure there will be a flaw in their ppwk and an opportunity for me to take advantage of.

  15. no stars they dont report to the credit bureau..

    i was getting my credit in order i bought A car from them if your 1 day late they call you like sharks they are very rude there is man in the finance or paymt dept he is very rude unprofesstional , rude and he tries to intimidate you or threatens to pick up your car.

    i would never recommend them to any of my friends or family i cant wait til my balance is lower so i can trade car in and get a new bank to finance me or pay off my car so i will never have to deal with this company again ..!!! no stars they dont report to the credit bureau..

  16. BEWARE!!!!!!!!!!!This place has the worst customer service

    BEWARE!!!!!!!!!!!This place has the worst customer service!!! First off, my credit is poor and they know this but also know you need a car. I asked what the percentage rate was and there answer was “does it matter you need a car”…..Really??? Yes it matters!

    They did not give me the percentage rate, I had to look at my contract and then realized they are charging me 26% of interest. For those of you not familiar with what the rate should be, about 10% should be the most maybe 15% depends on how bad your credit is but 26% is ridiculous.

    I’ve seen ppl with good credit get a rate of 3%. Another example, I was late a week on my payment and they literally harassed me at work, called 5 times in one day.

  17. WARNING!!!!Stay away from this place!

    When I told them to stop harassing me they literally started cursing at me. I felt so disrespected and appalled that a place of business allows their employees to speak to you that way. I have had a loan with Chrysler before and never had that happened, if you were late the company allowed an extension, this company does no such thing.

    This company has me fed up, its unprofessional and a low budget place of business. They take advantage of the hard working ppl that need a car by charging a high percentage rate and any kind of penalty fee they can think of. WARNING!!!!Stay away from this place!

  18. I DONT RECOMMEND THIS FINANCE COMPANY TO ANYONE!

    These people are the people to deal with. They speak over you so they aren’t open to helping customers and don’t care that they finance CAR OUTLET who practice “band aid remedy” on cars and once you take the car home, it’s yours, good or bad.

    They call to make threats when payments are ONE day late. The girls there are the beyond rude, they hang up while your talking to them and don’t care about customers at all. I DONT RECOMMEND THIS FINANCE COMPANY TO ANYONE!

  19. Scammer

    I told them i needed a few days and they continued to call my job and persisted to speak to a supervisor. When I told them to stop harassing me they literally started cursing at me.

    I felt so disrespected and appalled that a place of business allows their employees to speak to you that way. I have had a loan with Chrysler before and never had that happened, if you were late the company allowed an extension, this company does no such thing.

  20. I would recommend this place to my frie ds and family.

    I have been with total finance for over a year and they have worked with me. My represenative helps me out when i have questions and they call to remind me about my payments so im not late. This is the best place to get insurance from as well helped me out alot. I would recommend this place to my frie ds and family.

West Irving Park Road 3015
Chicago 60618 IL US
Get directions
Reviews:20
Reported Loss :2365 $
Severity of Scam :High
Reported by : Anonymous
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