Saint Agnes Medical Center

The Nursing Staff Is Beyond Horrible.

My mom is in the Saint Agnes Medical Center. The follow through and care from the nursing staff is beyond horrible.

There was a high need for pain management and when it was time for Medicine there was no staff around, no one answering the phone, and no follow through from anyone you asked for help!

The most frustrating and inexcusable situation! Mom had to wait for 2.5 past her time for pain medication due to no follow though from nursing staff.

The worst experience ever. BELOW ARE THE ISSUES this this hospital have.

No tissue was provide. What hospital has no tissue???

Food came late, they left outside for 45 minutes, it was cold.

NO water was giving after asked. Really? They can bring water??

Machine making noises for 5 hours no one shut it off. Called nurses came by, but no one come back to fix the noises, until and hour later.

The nurse by the name Amy “India people” throw stuff on my mom head.she talks very mean to my mom.

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Saint Agnes Medical Center reviews are no way affiliated with yelp & reddit. Their business is located at 1303 E Herndon Ave, Fresno, CA 93720, USA. Saint Agnes Medical Center could be contacted by dialing (559) 450-3000 or logging on their website samc.com. Saint Agnes Medical Center business page on Dirty Scam received 36 consumers reviews/complaints, page views and 3210$ of monetary losses. The most of the users reported the severity of the scam is High.
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36 reviews on Saint Agnes Medical Center

  1. Terrible experience

    Terrible experience. They hate Catholics.

  2. won't go there ever again.

    When to ER in October, waited 6 hrs then told, I wasn’t a priority so I left never saw a Doctor , only had blood drawn, sent a $500 bill , insurance paid $300 , There accounting dept says they charge $315 dollars fee to go to ER, I’m refusing to pay $200 for nothing, Im being turned over to collections, won’t go there ever again.

  3. Scammer

    I’ve been here for 4 hours and paid a $100 for something I could’ve done myself. Thanks guys.

  4. Bad Service.

    Worst service ever !

  5. Horrible experience

    Horrible experience! I was admitted into the hospital for three days. Upon my release I asked my attending physician, Dr. Gurcharan Sidhu, for a work excuse. He refused to give me an excuse for work.

    He was very arrogant and rude! I will never, ever seek treatment at Saint Agnes Medical Center again.

  6. Please consider going somewhere else when you have a urgent medical problem.

    I took my 82 year old aunt who was visiting from Canada. She fell and broke her arm. We went to the Urgent Care and she was x-rayed and sent home. We were told to expect a call from a surgeon to set the arm.

    No call ever came and she was forced to fly back home were her broken arm. Oh, the surgeons office did call 14 days later. She was seen the day she landed in Toronto. Please consider going somewhere else when you have a urgent medical problem.

  7. Bad Service Provide

    One blonde RN who I didn’t catch the name, spoke extremely loud, was not even trying to be careful when she repositioned my dad who intubated, she did a horrible job changing the sheets, and did not wipe him down when he had a bowel movement.

    Jay -has tattoos on his arm, would not explain anything he was doing, and left my dad in the room, hours at a time with no care, except to come back to medicate him. May was rude and not helpful with concerns.

  8. St Agnes is horrible!

    My review is based on my OB triage experience. The doctor had terrible bed side manner. She made me feel as if it was all in my head.

    On top of that the doctor was talking with the nurses about another doctor. It was completely unprofessional. No wonder why people always recommend Clovis Community. St Agnes is horrible!

  9. I'm baffled that they couldn't read the x-rays properly.

    This is the most incompetent hospital I’ve been forced to visit. I broke my ankle and was taken to their emergency room. After an initial x-ray they diagnosed me with a broken fibula and needed to reduce the fracture (force the bone back into place). It took them 5 tries and along the way they realized my tibia was also broken.

    It only succeeded the final time because a different doctor arrived and knew to apply a local nerve block. After being discharged and seeing my new orthopedist, he pointed out that there were actually 2 breaks in the tibia. I’m baffled that they couldn’t read the x-rays properly.

  10. the process repeated itself until I filed an appeal on their behalf.

    However, what’s even more frustrating than this is their billing dept. I’ve been forced to deal with them and my insurance company over this one night for 8 months now. Obviously, some of the blame lies with the insurance company and their hesitance to pay what they owe,

    but the hospital has repeatedly submitted the claims incorrectly. After each denial, I have had to call the hospital because rather than resubmit the claim, they simply billed me for everything. And each time they did very little to correct their submission, so the process repeated itself until I filed an appeal on their behalf.

  11. Terrible business!

    Came in with food poisoning. Waited in the triage waiting room for at least 1.5 hours before I finally got in. Then when I got in I had to wait another 1.5 hours. Patience ran thin and left. Wasn’t going to pay for just sitting around. Terrible business!

  12. Never Again

    Came in with food poisoning. Waited in the triage waiting room for at least 1.5 hours before I finally got in. Then when I got in I had to wait another 1.5 hours. Patience ran thin and left. Wasn’t going to pay for just sitting around. Terrible business!

  13. I give Saint Agnes no star!!!

    Saint Agnes Emergency room employees.. Does not care about their patients well being.. My husband pains scale from 1-10 his was a 20+ and on top of that we have been waiting for over 5 hours.. We are never coming back here never and I would not recommend Saint Agnes.. I give Saint Agnes no star!!!

  14. Scammer

    I have been very disappointed with Saint Agnes Medical Center several times during the past 3-4 years. Specifically the long waits in the ER waiting room, and the hospitals lack of HIPAA privacy compliance when checking in to be seen at the ER registration desk.

    The stuffing of patients in the ER hallway has become all to common place, and what a joy it is to be on a gurney in the ER hallway discussing your medical issues while patients and hospital employees walk between you and the nurse or doctor.

    Recently my adult son had surgery at Saint Agnes and was discharged One nurse in particular had 0% bedside manner during his hospital stay, and my son frequently raised concern to us that the nurse seemed to take pleasure in causing pain when changing his surgical dressing.

  15. Bad Service Provide

    but was the only nurse that managed to cause excruciating pain during the dressing change, and was rude if he complained about it. Following my son being discharged, he required short term assistance from Saint Agnes Home Healthcare Program to check his surgical wound to ensure the dressings were being done correctly and that there was no infection forming. Saint Agnes Home Healthcare program provided terrible service, but mostly no service in my opinion.

    They frequently called the wrong telephone number after being given the number to call several times, failed to show up, and not even call that they couldn’t show up on days they scheduled.

  16. Horrible.

    The nurses or scheduler gave me the impression that they didn’t care based on their tone, pauses, or sighs over the phone, and frequently managed to miss schedule appointments.

    All but one of the nurses was very short with my wife on the phone, and be prepared to hear “I’m really sorry” during every contact, especially when they tell you they won’t be coming out that day after all.

    We never felt that we could count on the Saint Agnes Home Healthcare program which added additional anxiety to my wife who had to play nurse for my adult son’s surgical would.

    We would not recommend anyone to go to Saint Agnes Hospital or use the Saint Agnes Home Healthcare Program.

  17. Came in with food poisoning.

    Came in with food poisoning. Waited in the triage waiting room for at least 1.5 hours before I finally got in.

    Then when I got in I had to wait another 1.5 hours. Patience ran thin and left. Wasn’t going to pay for just sitting around. Terrible business!

  18. I give Saint Agnes no star!!!

    Saint Agnes Emergency room employees.. Does not care about their patients well being.. My husband pains scale from 1-10 his was a 20+ and on top of that we have been waiting for over 5 hours.. We are never coming back here never and I would not recommend Saint Agnes.. I give Saint Agnes no star!!!

  19. not even call that they couldn't show up on days they scheduled.

    Following my son being discharged, he required short term assistance from Saint Agnes Home Healthcare Program to check his surgical wound to ensure the dressings were being done correctly and that there was no infection forming.

    Saint Agnes Home Healthcare program provided terrible service, but mostly no service in my opinion. They frequently called the wrong telephone number after being given the number to call several times, failed to show up, and not even call that they couldn’t show up on days they scheduled.

  20. I would discourage anyone from applying to this facility.

    Went for a job interview, spent 3 days in Fresno for this interview. I never heard back from them, not a phone call or email message was sent to me to tell me I did not get the position.

    The teams I met with were very dysfunctional, they complained about being downsized and did not make you feel welcomed to be there. I would discourage anyone from applying to this facility.

  21. I will never go here again.

    This ER is horrible. Wasn’t very busy when we got there. However, we were there so long it got so busy we kept getting pushed back. We were there for hours before we were even seen.

    Presented with severe abdominal and chest pain with shortness of breath. Still not seen by a doctor. Explained to them I know how ER’s work. They have nursing protocols that allow nurses to administer meds without the doctor seeing the patient. They denied it which is a lie. I will never go here again.

  22. I would discourage anyone from applying to this facility.

    Went for a job interview, spent 3 days in Fresno for this interview. I never heard back from them, not a phone call or email message was sent to me to tell me I did not get the position.

    The teams I met with were very dysfunctional, they complained about being downsized and did not make you feel welcomed to be there. I would discourage anyone from applying to this facility.

  23. I will never go here again.

    This ER is horrible. Wasn’t very busy when we got there. However, we were there so long it got so busy we kept getting pushed back. We were there for hours before we were even seen.

    Presented with severe abdominal and chest pain with shortness of breath. Still not seen by a doctor. Explained to them I know how ER’s work. They have nursing protocols that allow nurses to administer meds without the doctor seeing the patient. They denied it which is a lie. I will never go here again.

  24. Horrible care!!

    HORRIBLE!!!!! Was like visiting another country. Children screaming, people moaning and crying in pain and w – a- i -t ing for hours. A Emergency room is dirty: liquids (who knows what) on the floors, splashes of other colorful liquids on equipment, etc.

    A diabetic needed to eat and waited 3 hours for some jello served with a fork, two others asked for water and waited 2 and 4 hours to get some and one was told to quit asking! Arrived around 7 PM.

    Horrible care!!! Nobody that works there seems to care about the patients, only about strolling down the halls chatting and laughing and finding something for themselves to eat! Nurses were rude and mean to the patients. People were sick and in pain… where is the compassion?

  25. Sad sad for St Agnes.

    Why are these people in the medical profession? After 7 hours of waiting we spent maybe 3 minutes with the doc and no blood work was done, only an ultrasound and a urinalysis for tea colored blood in the urine and was given a diagnosis of…you guessed it…

    blood in the urine. I wont go into detail of how much this cost but……it was expensive especially to be told you had what went into the emergency room for. Sad sad for St Agnes.

  26. this was wrong!

    the worst service i mean bad ! er staff is un human i had a kidney stone and was treated as if i was there only cause i wanted pain meds . this was wrong!

  27. will hopefully correct their wrongs.

    To even give this place one star is ridiculous. I cannot even begin to state that this place is awful. Sure, they may treat you well and in a timely manner, if they feel up to it. I went in for some chest pains not too long ago and was seen fairly quickly.

    That was only because the ER was not full as per its usual daily routine. They ran some tests and only gave me pain pills. Charging over $3000 for this is out right ridiculous. I could have just gone to a local drug store to buy some strong pain killers for much much less.

    I will never return nor recommend anyone going any where near such a tainted business. Luckily, people are retaliating for good reason, and will hopefully correct their wrongs.

  28. I will never come back.

    My friend gave birth at this hospital this week. I had to stay with her for two nights on the sixth floor. While some of the nurses were exceptionally sweet, most were rude and disrespectful.

    They went out of their way to make us feel unwelcome, by refusing her extra pillows (since her back was sore from just giving birth) and snacks when she was hungry because she said it was against the rules (we later found out it wasn’t).

    They would stare at us when we would walk down the hallway and talk rudely about us outside our door. From the inappropriate questions they would ask, I’m guessing they were rude because my friend is eighteen and African American.

  29. which we found out later wasn't true.

    I was transported to the emergency room for a stroke caused by a blockage my wife informed them that I got there within an hour & asked them to give me the stroke medicine they said it would only make it worse, which we found out later wasn’t true.

  30. I think this is a heartless hospital.

    Two years ago I had a pacemaker replacement procedure at St. Agnes. I checked in early in the morning and should have been released in the early afternoon. Someone in the cath lab punctured my lung. I had to spend the night and incurred the extra charges of a nights stay in the CCU unit.

    My insurance, through my employer, covered the majority of the surgery. I have been paying the balance monthly. Without notice St. Agnes turned my account over to a collection agency this month because I still have an outstanding bill and it has been 24 months. My balance had been $685 in July and now it is $826 because it has been sent to a collection agency. I think this is a heartless hospital.

  31. I would never have a baby at this place again.

    I would never have a baby at this place again. After being rushed through labor because my doctor wanted to be done before lunch (I am not kidding), I was left alone for 3 hours. Nobody came to wash my baby that entire time. I was left holding her exactly as she came out.

    No one came to take my IV out or the epidural tube. When a nurse finally came by and I asked if someone could take the needle out she laughed and said I didn’t have any needles on me. I guess because I incorrectly referred to the tubes as needles I didn’t deserve to get them out. What should have been a beautiful day was ruined by this hell hole.

  32. We wanna transfer sooooo bad.

    My mother is in this hospital now the doctor that did surgery on her VERY RUDE she was complaining of pain and waking up during surgery, and he just told her to “shut up now”. We wanna transfer sooooo bad. This is the first we time my mother had to go through any of this surgery stuff. Were soooo angry!

  33. Just needs better chairs or a TV to wait.

    I left Clovis ER because their staff was rude and the wait was crazy long. The nurse at the check in desk was kind and said she would help me out. They took me to see a doctor in a room. I had to wait like 30 minutes before the doctor and another nurse came in but he got the nurse to get me medicine for my pain.

    It was a little weird because I got moved to a room with other people to wait for my tests. It would have been nice to have a magazine or TV to pass the time because my phone battery died.

    A guy came in and asked everyone how they were doing. I told him my wife might be outside and he went and found her. She told me he said he was the manager and he made sure everyone was taking good care of me. The doctor’s assistant came and brought me back to see my doctor.

    They said everything was normal which kinda sucks because I still don’t know why my side hurts. Pretty fast for a emergency room. Just needs better chairs or a TV to wait.

  34. Great Service

    I drove my husband to the ER at St Agnes on as he was having chest pains. I ran inside and asked the security guard for help — he grabbed a wheel chair and had my husband getting care within minutes — the ER was crowded as usual, but thankfully, the took my husband in quickly, calling “heart attack” several times along the way, while I stood in line to register him.

    When I was let in to see him about 30 minutes later, he was hooked up to oxygen and monitors and they had called a cardiologist, who was scheduled to perform an emergency angioplasty. Dr.Valles, did that, put a stint in what he called the “widow maker” valve and saved my husband’s life. I am so thankful and Jim received wonderful care for the 4 days he spent there. Love St.Agnes.

  35. Good Service

    Nothing like a good hospice.

  36. Terrible

    Terrible experience. Not Good

East Herndon Avenue 1303
Fresno 93720 CA US
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Reviews:36
Reported Loss :3210 $
Severity of Scam :High
Reported by : Anonymous
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