Bob did my taxes back in 2007–they were straightforward and they were filed on time without issue. Case closed? No.
Checking my credit report this year (2013) I found a ding from some credit agency that I’d never heard of…so I called, investigated, etc.
Turns out this accountant sent me to collections…even though they had my address, email and phone number!
Why didn’t anyone CALL me…or send an email…or mail an invoice?? Instead, they went nuclear.
When I found out that I had a balance due, I paid *immediately*–that day.
The collection agency has been hell to deal with, and now they’re charging me fees for their services.
I’m outraged because there shouldn’t have been a need for them in the first place! I contacted Bob Ficcas office and they were unhelpful and curt.
All told–I’d steer clear of this business. This has been wayyy more trouble than it’s worth.
Do your own taxes at home…pulling your hair out with a free edition of TurboTax would be far preferable to the months of follow up and frustration that I’ve been through in dealing with Bob Ficcas office and their faux-collection agency.