Randall Go OD

Past experiences

I would not recommend anyone going to Dr. Randall Go, OD. From my past experiences the receptionist ignore you and would rather carry on their own conversations. I wasn’t even acknowledged when I came into the office. I would expect a “Hello, how are? Can I help you”. Instead they looked at me dumbfounded like I was a homeless person that just walking off the street. I thought it was very rude. I will not do business with them anymore. The atmosphere is very unprofessional and I felt as if I was bothering them by asking simple questions. They make you feel unwanted.

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8 reviews on Randall Go OD

  1. We are conveniently located nearby and would be delighted to have you as a patient.

    Our provider gave us a list of eye doctor my son can go to. I saw Randall Go in the list and gave it a try as our first choice since it is very near our home. I made an appointment, I was given 9:00AM on a Saturday. I gave my husband the Healthy Families Insurance card (member ID # is on the card). So my son and my husband woke up early and went to the appointment.

    An hour later they arrived back home and they were disappointed and my husband was irritated. I asked what happened to the appointment. The attending lady at the receiving area was not very helpful and not smiling at all. The lady did not let my son be seen by Dr. Go because my son does not have his SS card with him and it is the wrong insurance card???.

  2. And b mindfull ONLY the post in the Doctor's Favor are posted. Thanks

    My trip to Dr.Go’s office was very Unsettling. 1) i never saw Dr.Go 2) their is a sub-contracter that i did see and he NEVER stated that he Was Not Dr.Go till we had to go to court! Has anyone ever seen a Dr.Lincoln A. Service in Dr.Randall Go’s office. That is who i thought Dr.Go was! And Dr. Lincoln never said anything differant. Really don’t want to give the one star,but that is the ONLY way that i could post. And b mindfull ONLY the post in the Doctor’s Favor are posted. Thanks

  3. I will be looking some where else.

    They practically hung up on me when I said I did not have insurance.

  4. We are conveniently located nearby and would be delighted to have you as a patient

    Our provider gave us a list of eye doctor my son can go to. I saw Randall Go in the list and gave it a try as our first choice since it is very near our home. I made an appointment, I was given 9:00AM on a Saturday. I gave my husband the Healthy Families Insurance card (member ID # is on the card). So my son and my husband woke up early and went to the appointment.

    An hour later they arrived back home and they were disappointed and my husband was irritated. I asked what happened to the appointment. The attending lady at the receiving area was not very helpful and not smiling at all. The lady did not let my son be seen by Dr. Go because my son does not have his SS card with him and it is the wrong insurance card???.

    Lisa
    And b mindfull ONLY the post in the Doctor’s Favor are posted. Thanks
    on March 6, 2019
    My trip to Dr.Go’s office was very Unsettling. 1) i never saw Dr.Go 2) their is a sub-contracter that i did see and he NEVER stated that he Was Not Dr.Go till we had to go to court! Has anyone ever seen a Dr.Lincoln A. Service in Dr.Randall Go’s office. That is who i thought Dr.Go was! And Dr. Lincoln never said anything differant. Really don’t want to give the one star,but that is the ONLY way that i could post. And b mindfull ONLY the post in the Doctor’s Favor are posted. Thanks

    glenn
    I will be looking some where else.
    on March 6, 2019
    They practically hung up on me when I said I did not have insurance.

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    Reviews 3
    Reported Loss 88 $
    Severity of Scam High
    Reported by Anonymous
    Views
    6

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  5. And b mindfull ONLY the post in the Doctor's Favor are posted. Thanks

    My trip to Dr.Go’s office was very Unsettling. 1) i never saw Dr.Go 2) their is a sub-contracter that i did see and he NEVER stated that he Was Not Dr.Go till we had to go to court! Has anyone ever seen a Dr.Lincoln A. Service in Dr.Randall Go’s office. That is who i thought Dr.Go was! And Dr. Lincoln never said anything differant. Really don’t want to give the one star,but that is the ONLY way that i could post. And b mindfull ONLY the post in the Doctor’s Favor are posted. Thanks

  6. I will be looking some where else.

    They practically hung up on me when I said I did not have insurance.

  7. Will definitely recommend this place.

    I really liked the service here, and price is reasonable. Will definitely recommend this place.

  8. I have never seen a doctor do that.

    Dr. Go was so helpful and funny. My mom is 84 and had not had a new pair of glasses in 4 years. She just needed her eyes exam but had some concerns about what was going to happen.

    I was deeply touched as he showed her such kindness, as he walked her out into the waiting room later after the examination and showed her, using the test lens, how much clearer her world has going to be with the new glasses. I have never seen a doctor do that.

Reviews: 8
Reported Loss : 88 $
Severity of Scam : High
Reported by : Anonymous
Views :