I recently went to Orbach Orthodontics because Dr. Dror Orbach was convenient to my home. I needed a new retainer. I prefer the metal one to the plastic, and he quoted me $550 for the metal, and $300 for the plastic. I asked what I should do while my retainer was being made. He told me I could use the plastic retainer and it would only be $150.
So I paid $350, $150 for the plastic, and a deposit of $200 for the metal. After two weeks, I returned for my fitting but after three tries, he could not make them comfortable and he told me there was nothing else he could do for me. He then told me to just use the plastic one and the price was now $350.
So not only am I disappointed that he could not fit my retainer, but he changed the price on the plastic to keep what I had already paid. I feel lied to.