Orbach Orthodontics

he changed the price on the plastic

I recently went to Orbach Orthodontics because Dr. Dror Orbach was convenient to my home. I needed a new retainer. I prefer the metal one to the plastic, and he quoted me $550 for the metal, and $300 for the plastic. I asked what I should do while my retainer was being made. He told me I could use the plastic retainer and it would only be $150.

So I paid $350, $150 for the plastic, and a deposit of $200 for the metal. After two weeks, I returned for my fitting but after three tries, he could not make them comfortable and he told me there was nothing else he could do for me. He then told me to just use the plastic one and  the price was now $350.

So not only am I disappointed that he could not fit my retainer, but he changed the price on the plastic to keep what I had already paid. I feel lied to.

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2 reviews on Orbach Orthodontics

  1. Makes me glad I went to four ortho dentists looking for the right one...

    The office was nice, the staff very friendly and the doctor took time to explain the treatment plan and answer my questions. However we decided to get my 12 year old braces that did not involve extracting 4 teeth(!) – this practice was said to be an outdated practice with today’s technology at two other ortho offices we went to.

    Also the office we decided on did not charge extra for ceramic brackets and was more affordable by $1600. Makes me glad I went to four ortho dentists looking for the right one…

  2. I recently finished treatment with Incognito lingual braces and could not be happier.

    I recently finished treatment with Incognito lingual braces and could not be happier. From the initial consultation to the end of treatment (under 1 year!) Dr. Orbach and his staff provided excellent care. As a physician with a cosmetic practice,

    I knew how important finding an orthodontist with the appropriate training, experience, and aesthetic eye was to getting the results I was looking for. Dr. Orbach came highly recommended in the field and was exactly that! The office is beautiful, modern, impeccably clean, and his entire staff is wonderful – I wish I could steal them for my own office.

Reported Loss :940 $
Severity of Scam :High
Reported by : EnanuA
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