MetLife Home Loans

Terrible Company

What a terrible company. I had my home and auto with MetLife Home Loans for over 6 years and when I decided to cancel for a better rate on 10/5 I had to call back over and over again to get my check $1660.00 back (and needed desperately because my new policy required that much)!

I was told there was a “system error” and the payment was not released as of 11/7.

It was going to be sent to the “help desk” for resolution. I asked to be called back on 11/10 to let me know where the payment back to me stood…and got NOTHING.

Called again on 11/15and was told that the homeowners policy had not been canceled yet.

WHAT???? I insisted the payment be expedited to me immediately and was told that I would have it in about 5 business days and to have a “beautiful” day.

I wonder if my discust with the representitive was “recorded” – I am sure it was not.

Shame on MetLife for taking a paying customer to this level.

Terrible of them to keep my money when I always paid on time.

Shame on them for making me call back repeatedly for the money I was owed.

Is MetLife Home Loans a scam?
MetLife Home Loans is a scam and a bad service provider as per the report filed on dirtyscam.com, They are not aggressive toward their customer satisfaction and complaint grievance.
Is MetLife Home Loans a legit?
MetLife Home Loans is not a legit business owner or provider, you should take all precautions/measures before buying or using their services.
How many reviews submitted by MetLife Home Loans consumers?
There is/are 1 review(s) posted about MetLife Home Loans and its indicate that the severity of the scam is High.
Where is MetLife Home Loans located?
MetLife Home Loans is located at 1 Pennsylvania Plaza, New York, NY 10119, USA. You can contact MetLife Home Loans by dialing (212) 329-0925 or visit their website metlifebank.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary losses incurred by MetLife Home Loans customers?
6354 $ monetary losses incurred by MetLife Home Loans customers.
The reviews, complaints and scams about MetLife Home Loans are deliberately written by anonymous. We, at Dirty Scam are not liable for the content written about MetLife Home Loans. If you have any issue with MetLife Home Loans incident report, Please contact the author of this complaint directly, as we are not obligated to remove the complaint.

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1 review on MetLife Home Loans

  1. I am sure it was not.

    What a terrible company. I had my home and auto with them for over 6 years and when I decided to cancel for a better rate on I had to call back over and over again to get my check $1660.00 back (and needed desperately because my new policy required that much)! I was told there was a “system error” and the payment was not released as of.

    It was going to be sent to the “help desk” for resolution. I asked to be called back on to let me know where the payment back to me stood…and got NOTHING. Called again on and was told that the homeowners policy had not been canceled yet. WHAT????

    I insisted the payment be expedited to me immediately and was told that I would have it in about 5 business days and to have a “beautiful” day. I wonder if my discust with the representitive was “recorded” – I am sure it was not.

Pennsylvania Plaza 1
New York 10119 NY US
Get directions
Reviews:1
Reported Loss :6354 $
Severity of Scam :High
Reported by : Anonymous
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