Unreliable, unprofessional, and difficult to work with.
Based on the great reviews here, I had my property manager try to use McMurrays to fix my HVAC system. In addition to a quote $4,000 above the competitor, the feedback from my tenant and the property manager was extremely negative. And I’m out $200-300 for the estimate!
1. The guy took the check to pay for the estimate, gave a 4hr window for the apt time on a work day, and didn’t show up.
2. They didn’t answer calls, when they did they were too busy to talk, and took forever o call back.
3. When the guy finally came he talked to the tenant, went to check it the roof and the disappeared.
4. When we finally got the quote it was literally $4,000 or 200% higher than the competitions.
5. The property manager had to push hard to get him to disclose that there was another solution (just replacing a part instead of the whole thing), which would cost way less.
This company is poorly managed if not incompetent. They wasted my time and money.