We started the loan process with Loan Simple in April and got pre-approval within days.
We were surprised when the loan process then drug on for about 2 months.
It seems they had neglected to ask us for all of the documents they needed and every week brought the promise: “This is the last document and then we are clear to close.”
And then new demands for more and more documents.
AFter the closing being delayed TWICE and the sellers furious, we were told they were waiting on one final document.
It arrived the morning of closing. I asked to see it and found it was a document they could have ordered when I had first applied. The information had been available then.
We were misled and lied to throughout the whole process and it cost us over $1500 as we had to extend our current lease, pay for an extra month of storage and then delay moving to paint the house inside.
I will NEVER do business with this company again and would not recommend them to anyone.
We will be seeking reimbursement for the expenses their incompetence cost us.