Link Insurance Services

Link Insurance Services has the worst service and unprofessional employees

I contacted Link Insurance Services for buying a car insurance policy. I called them and told that I had a BMW M3 2004 and asked for relevant quotes. The representative said that he would assist me with great policy plans. As per his promise, he mailed me few plans that were expensive. I compared them with other vendors and found them to be too expensive. So, I called the person and asked for competitive rates. I even shared the other plans that I received with other companies. The guy told that he would discuss with his manager to get me good price for the listed policies.

He asked me to visit his office the next day and scheduled an appointment with his manager in the first hour. I reached there on time and informed my office that I would be late. When I reached there, the person whom I spoke with, asked me to wait for few minutes as his manager was not available and was running late. I waited there for 2 hours. I missed an important meeting at my office. Finally, the guy showed up.

I met the manager and he offered some discount after few minutes of discussion. Still, the rates were high. But, he seemed to be impressive and I decided to buy the policy. I gave them the cheque and left for the office. In couple of hours, I received a message from my back that the cheque was cleared. I contacted the guy and asked for the policy documents. Then, the real problem started.

That executive told me that there was some mistake in the policy and they do not offer insurance for my car model. When I asked about the reason, he informed that the parts of that model were not available anymore. I was shocked to hear that explanation. I became furious and complained about not informing about such a thing earlier.

He did not even apologise and said that these confusions happen sometimes as there are so many models to deal with. I asked about a refund. He told me to mail the finance team about the issue with the details of the cheque.

I did the same as soon as I reached home in the evening. I got a reply after two days that I would be getting a refund in a week’s time. I waited again and no refund. I called the finance team twice and had to send back to back mails. Finally, they refunded the amount after a month. I had to run behind them for a mistake that they did.

Link Insurance Services hires unprofessional and irresponsible people. I had to pay extra amount for relapsing of my policy while buying it from another company. If they would have informed me about it earlier, I would not have to pay that extra amount. They do not know how to do their jobs. Just a bunch of high school unexperienced jerks.

I contacted Link for buying a car insurance policy. I called them and told that I had a BMW M3 2004 and asked for relevant quotes. The representative said that he would assist me with great policy plans. As per his promise, he mailed me few plans that were expensive. I compared them with other vendors and found them to be too expensive. So, I called the person and asked for competitive rates. I even shared the other plans that I received with other companies. The guy told that he would discuss with his manager to get me good price for the listed policies.

He asked me to visit his office the next day and scheduled an appointment with his manager in the first hour. I reached there on time and informed my office that I would be late. When I reached there, the person whom I spoke with, asked me to wait for few minutes as his manager was not available and was running late. I waited there for 2 hours. I missed an important meeting at my office. Finally, the guy showed up.

I met the manager and he offered some discount after few minutes of discussion. Still, the rates were high. But, he seemed to be impressive and I decided to buy the policy. I gave them the cheque and left for the office. In couple of hours, I received a message from my back that the cheque was cleared. I contacted the guy and asked for the policy documents. Then, the real problem started.

That executive told me that there was some mistake in the policy and they do not offer insurance for my car model. When I asked about the reason, he informed that the parts of that model were not available anymore. I was shocked to hear that explanation. I became furious and complained about not informing about such a thing earlier.

He did not even apologise and said that these confusions happen sometimes as there are so many models to deal with. I asked about a refund. He told me to mail the finance team about the issue with the details of the cheque.

I did the same as soon as I reached home in the evening. I got a reply after two days that I would be getting a refund in a week’s time. I waited again and no refund. I called the finance team twice and had to send back to back mails. Finally, they refunded the amount after a month. I had to run behind them for a mistake that they did.

Link Insurance hires unprofessional and irresponsible people. I had to pay extra amount for relapsing of my policy while buying it from another company. If they would have informed me about it earlier, I would not have to pay that extra amount. They do not know how to do their jobs. Just a bunch of high school unexperienced jerks.

 

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Clint Moore Road 2901
Boca Raton 33496 FL US
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Approved Date:November 2, 2017
Reviews:0
Reported Loss :1000 $
Severity of Scam :Medium
Reported by : ashleytaylor65
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