Dr. Daniel Tse is a good doctor but his practice is only as good as his staff. While the rest of his staff is helpful and friendly, the lady named Ann or Anne at the front desk is rude and useless.
She gave us attitude from day one. Like us, if you go there, your urgent referrals will be put in as routine.
When your medical group finally gets back to you on the status of that referral a few weeks later, you’ll find out that it’s been denied because it was submitted with no information.
This is what exactly happened to us. Whether this was intentional or not, it’s unacceptable if you’re in the medical field because you’re in the field of helping others.
I’ve yet to see a practice with such lack of accountability. The Dr. needs to clean up shop or close up.