Downtown Phoenix Dental

The price for a cleaning it's Very costly

Even having a friend refer me, I was really looking forward to making Downtown Phoenix Dental my new dentist, especially since they are less than 2 miles from my home. Sadly my experience was not the same as others. When I called to schedule I explained that I would be a new patient and asked if they needed any previous records, I was told they just needed me to complete the new patient forms.

I also asked for a quote on the price for a cleaning, as I do not have dental insurance, and was told they could not give me one over the phone. When I arrived at my appointment, I was immediately quoted $189.00 for an exam, x-rays and a cleaning. I shared that I had x-rays taken in November at my former dentist.

When asked if I’d had them sent I explained that I was not asked to when I scheduled, even after inquiring about the need for any of my previous records. I asked if I could have them sent and forgo additional x-rays at this time and if the quote of $189.00 could be reduced due to not having x-rays.

I was then given the quote of $159.00. When asked if they could do any better, the woman at the front desk said she’d need to check in back. When she returned she said that $189.00 was the best they could do. When I asked her about the previous quote of $159.00 she said that $189.00 was the discounted rate, even without x-rays. I am glad that others have had good experiences with Downtown Phoenix Dental and I hope they continue to. For me I will continue looking for my new dentist.

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1 review on Downtown Phoenix Dental

  1. Downtown Phoenix Dental Bad Service

    Really liked this dentist, especially Lori who works there. I have been going for . I pay after every cleaning, every time. I have never set up “billing”. Just got off the phone to schedule an appointment and was told 1) I’ve been sent to collection for last visit, 2) If I pay they will see me, 3) You are upset so I’m disconnecting the call. Terrible customer service and cannot manage their accounts. Look elsewhere.

West Monroe Street 111
Phoenix 85003 AZ US
Get directions
Reported Loss :189 $
Severity of Scam :High
Reported by : anonymous
Views :