Clovis Medical Group

This Staff Sucks!

This staff sucks! They won’t do their job. Husband had a stroke. Was told that they can’t call for his medical records from the Clovis Medical Group that me or my husband had to request a copy from the hospital.

Called the hospital & was told that if the Dr’s office called they would fax the records to the office.

Left a message at the Dr’s office about them requesting for records. Dr’s office still hasn’t requested the records.

My husband needs to see a neurologist. Nurse practitioner requested a referral for a neurologist.

Been 2 months & still no appt for a neurologist. Called the referral dept & was told that on Dec 20th they sent a referral to the neurologist.

Called the neurologist office & was told they sent the referral back to the Clovis Medical Group on Jan 8th stating they needed the hospital records before they would/could see my husband.

Well today it’s been 2 months since his stroke & still can’t get anyone from the Clovis Medical Group to help.

How does this office stay in business? How does the staff keep their job? Incompetence at it’s best!!!

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7 reviews on Clovis Medical Group

  1. The front office gossips about stuff and sometimes you can hear curse words while sitting in waiting room.

    All I can say is RUN away, the staff is rude the back office manager/MA thinks she is a doctor, the one short lady doc stands at front telling everyone who will listen her personal problems, my mom was a patient there and the doc she saw messed up her prescriptions many times and the other docs rush in and out like they have other things to do.

    The front office gossips about stuff and sometimes you can hear curse words while sitting in waiting room. My neighbor that was going there to see Dr. Gardner has been trying to see the office manager many times to make a complaint about a billing issue and she conviently is never there! This is a terrible place to go and I wouldnt recommend it to anyone and say if you are a patient there i would get out as fast as possible.

    You would think with all the bad reviews they would be concerned and try to fix the problems but that just shows you how little they actually care about patients.

  2. Very disappointing.

    I was recommended to see Dr Gardner from a close relative so I called today to make an appointment. I was put on hold before I could say a word and then a lady picked up the phone maybe 5 mins later only to rudely tell me he is not seeing new patients and then hung up. No explanation or sorry or anything. I was shocked she was so quick to dismiss me. Very disappointing.

  3. I could have called and told her this and saved an hour and a half of my life.

    The office staff is so rude. I feel like I am a complete waste of their time. I have had to wait between 40-60 minutes each time just to get back to see the doctor and then wait again when I get back there. As a nurse I would never treat my patients the way the staff there does.

    They act like they are too busy to deal with me. When I do see the doctor I get 5 minutes of her time and referred out. I could have called and told her this and saved an hour and a half of my life.

  4. She showed NO CONCERN for my well being whatsoever.

    If I could grade this establishment with a negative star I would. I am new the Clovis/Fresno area, in need of a new Physician, and after being turned away at countless Dr’s offices because they were so far out on Appts, I finally made an appointment for today.

    Mind you this was back on, and I really needed to see a Dr. I waited 25 days for this appointment. Unfortunately, I had written down 9:30 instead of 9:15, and I arrived at 9:35. Yes, this was my own fault. However, they have 4 or 5 Doctors in this practice, and although I apologized and indicated I was willing to wait, the woman at the front desk tersely stated ‘we will have to re-schedule’! She showed NO CONCERN for my well being whatsoever.

  5. First impression not the best.

    First impression not the best. Called at 4:40pm Monday afternoon and was told that the staff had gone home for the day. Today when I called, and spoke with WENDY to make my new patient appointment rude.

    She gives me an attitude when I spelled my first name for her when she asked for my first name a second time, telling me I wasn’t in the system the first time I told her my name.

  6. I do NOT like medical appointments, offices or even medical doctors, for my entire long life.

    m the very beginning of my contact with this office I have received nothing but high level friendly, professional, and healthy attitudes from everyone I came in contact with. Even the office, waiting room, and examination rooms, all beamed their Wellness at me.

    I have nothing but praise for this Doctor and the entire staff that accompanied me, during my experience and on my road back to health.

  7. I do NOT like medical appointments, offices or even medical doctors, for my entire long life...

    yesterday, Friday, August 18th, I had a most wonderful experience, because I actually kept my doctor appointment with Dr. Jeffrey Gardner, M.D. This was my first visit to his office. This doctor will stay as my doctor until one of us dies. He listened calmly and patiently and treated me as an intelligent human being with care and concern.

    From the very beginning of my contact with this office I have received nothing but high level friendly, professional, and healthy attitudes from everyone I came in contact with. Even the office, waiting room, and examination rooms, all beamed their Wellness at me.

    I have nothing but praise for this Doctor and the entire staff that accompanied me, during my experience and on my road back to health.

West Fir Avenue 221
Clovis 93611 CA US
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Reviews:7
Reported Loss :2586 $
Severity of Scam :High
Reported by : Anonymous
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