Ouch! That’s how I feel after getting off of my call with a credit card dispute.
I have been Chase JP Morgan Bank Credit Card Services card holder and member for several years now.
I read their website and it mentioned claims will be handled within 5-10 business days.
I must admit I am quick so I thought the first month was enough time but no.
It has been nearly three months since I filled my claim.
Overall, I have spent , literally, days on the phone to resolve this issue with no resolution.
There has been many guarantees and time frames to call back.
No solution. As a student, my time and funds are valuable. The whole process has been quite vexing.
This company seems not to care for their customers even though having their Sapphire Card cost a few hundred as an annual fee.
With this level of service and card, I do not recommend getting the Chase Sapphire Reserve card.
Get the Uber Visa card if possible. It has almost all the benefits without the expensive annual fee.