Chase Bank

This has been more painful than dealing with

I’ve been a Chase Bank customer for over a decade and have done all of my banking and opened a number of credit cards with Chase Bank.

During that time, I have experienced nothing but excellent customer service…until I came to this branch. I recently was married and changed my name.

I brought in my passport and marriage license and the banker (a woman) helping me “wasn’t sure it would work”.

Um, what other identification could I provide? Besides not being friendly, she also refused to update my credit cards…which are all through Chase.

I have spent over 2 hours on the phone because she failed to submit the proper paperwork for my credit cards because it “would just be easier for me to call”.

Now I have to go back INTO the branch so that I can re-submit the same paperwork so I can have credit cards that match my legal name.

This has been more painful than dealing with all of the various governmental entities to get new ID. Chase, I am not at all impressed.

The reviews, complaints and scams posted about Chase Bank is permanant record located at Search for all reviews, complaints, scams and lawsuits about Chase Bank
The reviews, complaints and scams about Chase Bank is posted by anonymous. We at dirty scam are not liable for the content posted about Chase Bank. If you have any concern about this report, you can contact us by using this email.
Is Chase Bank legit? Is Chase Bank quack? Is Chase Bank fake? Is Chase Bank a fraud website or business or person? Please write down your review or report a fraud on to raise your voice, you might not be alone who was ripped off by Chase Bank.
The reviews about Chase Bank are no way affiliated with Yelp, BBB, Glassdoor, RipoffReport, Avvo, ConsumerAffairs, Realself, Vitals and Wikipedia.

Rate and write a review on Chase Bank

Your email address will not be published. Required fields are marked *

East 6th Avenue 1038
Denver 80218 CO US
Get directions
Reported Loss :758 $
Severity of Scam :Medium
Reported by : Anonymous
Views :