Chase Bank

This has been more painful than dealing with

I’ve been a Chase Bank customer for over a decade and have done all of my banking and opened a number of credit cards with Chase Bank.

During that time, I have experienced nothing but excellent customer service…until I came to this branch. I recently was married and changed my name.

I brought in my passport and marriage license and the banker (a woman) helping me “wasn’t sure it would work”.

Um, what other identification could I provide? Besides not being friendly, she also refused to update my credit cards…which are all through Chase.

I have spent over 2 hours on the phone because she failed to submit the proper paperwork for my credit cards because it “would just be easier for me to call”.

Now I have to go back INTO the branch so that I can re-submit the same paperwork so I can have credit cards that match my legal name.

This has been more painful than dealing with all of the various governmental entities to get new ID. Chase, I am not at all impressed.

Is Chase Bank a scam?
Chase Bank is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Chase Bank legit?
First Chase Bank is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Chase Bank’s consumers?
There is/are 1 review(s) posted about Chase Bank and it indicates that the severity of the scam is Medium.
Where is Chase Bank located?
Chase Bank is located at 1038 E 6th Ave unit+a, Denver, CO 80218, USA. You can contact Chase Bank by dialing (303) 744-1081 or visit their website locator.chase.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Chase Bank’s customers?
According to the report(s), US $758 was the total loss incurred by Chase Bank’s customers.
The reviews, complaints and scams about Chase Bank are deliberately written by anonymous. We, at Dirty Scam are not liable for the content written about Chase Bank. If you have any issue with Chase Bank incident report, Please contact the author of this complaint directly, as we are not obligated to remove the complaint.

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Reviews:0
Reported Loss :758 $
Severity of Scam :Medium
Reported by : Anonymous
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