Chase Bank

This has been more painful than dealing with

I’ve been a Chase Bank customer for over a decade and have done all of my banking and opened a number of credit cards with Chase Bank.

During that time, I have experienced nothing but excellent customer service…until I came to this branch. I recently was married and changed my name.

I brought in my passport and marriage license and the banker (a woman) helping me “wasn’t sure it would work”.

Um, what other identification could I provide? Besides not being friendly, she also refused to update my credit cards…which are all through Chase.

I have spent over 2 hours on the phone because she failed to submit the proper paperwork for my credit cards because it “would just be easier for me to call”.

Now I have to go back INTO the branch so that I can re-submit the same paperwork so I can have credit cards that match my legal name.

This has been more painful than dealing with all of the various governmental entities to get new ID. Chase, I am not at all impressed.

Is Chase Bank a scam?
Chase Bank is a scam and a bad service provider as per the report filed on They are not aggressive towards their customer satisfaction and complaint grievance.
Is Chase Bank legit?
First Chase Bank is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Chase Bank’s consumers?
There is/are 1 review(s) posted about Chase Bank and it indicates that the severity of the scam is Medium.
Where is Chase Bank located?
Chase Bank is located at 1038 E 6th Ave unit+a, Denver, CO 80218, USA. You can contact Chase Bank by dialing (303) 744-1081 or visit their website before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Chase Bank’s customers?
According to the report(s), US $758 was the total loss incurred by Chase Bank’s customers.

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Reported Loss :758 $
Severity of Scam :Medium
Reported by : Anonymous
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