Retired now and did bank at Allegiance on the South side. Bad experiences a couple times this year, it’s like I’m invisible when I go there.
Right before Thanksgiving I tried to use the drive thru to make a deposit. Nobody was working, although all lanes were green.
I was right next to teller window, and an employee walked by twice in the five minutes I waited, pretended not to see me once again.
Finally drove off and went over to Weokie CU and opened an account, and it’s a world of difference.
I haven’t closed Allegiance yet but transferred annuity check to Weokie.
I used to work downtown and banked with that branch and they were always friendly and helpful, Southside is just the opposite.