I have visited both the Rockwell location and the Expressway location.
The Rockwell location was when I had a broken bone and had to be referred out anyway.
This review is on the NW Expressway location.
I have visited the Expressway location when I had flu/cold type symptoms.
I was given a breathing treatment, rudely questioned “why can’t you do this at home?!
Just buy this stuff and do it yourself!” (note: the solution for the nebulizer DOES have to be prescribed) and was given the prescription version of an OTC Mucinex (exact same formulary) and sent on my way.
Then my symptoms got worse and I had to go to the ER and found out I had the flu!
This is unacceptable as they did not even test me for the flu when I asked if it could be the flu.
Also, they demand payment up front and do not take ANY insurance.
For my visit, I asked to be billed, and they actually did approve to bill me, and I paid it, then upon calling back at another time to make a new appointment, they said they would not do this and have never done Access Medical Centers (I still have my bill from them when they did bill me- it is a real, hard copy document that was not fabricated, oh well…I do not support business that lie and will not visit them again.)
I wonder why they do not trust their patients, do not perform real tests for REAL communicable illness, or even prescribe real medicine? Are these licensed medical professionals? It is no wonder people still go to the emergency room for a sniffle, as they are not getting real treatment from urgent care centers.