I liked Dr. Ciaccia but would never go back to see her because Alicia, the woman at the front desk, is crazy, rude and extremely unprofessional.
She accused me of being a liar, hung up on me several times, and would not pass my messages on to Dr. Ciaccia.
I was very sick with the flu at the time, had an awful cough and needed prescription cough medicine.
My pharmacy lost the prescription and it was never filled.
When I called Dr. Ciaccia’s office to let them know what had happened Alicia said “your boyfriend wasted it”.
When I told her I don’t have a boyfriend and that the prescription was never filled, she hung up on me.
Every time I tried to call back she would scream at me “your boyfriend wasted it” and then hang up on me again.
I was finally able to get in touch with Dr. Ciaccia and get my prescription but after telling her how I had been treated by Alicia there was no apology nor anything done to address Alicia’s out of control behavior.
I would never go back to this Doctor’s office again.