Sun East Federal Credit Union

Banking And Customer Service Is Terrible

Sun East Federal Credit Union’s online banking and customer service is terrible.

I was on the phone for early 2 hours today (1:37) because the site was acting funky when I was trying to make my payment.

The representative that called me back was very passive aggressive. She was speaking over me and cutting me off…As of If wasn’t already aggravated .

I had to drive to my sisters house because apparently there site isn’t compatible with safari ??

She told me it was my devices , I said so it’s all the devices (I tried using 3) am using and impossible to be the website?

Anyway I told her I just want to make my payment , she told me they only take payments over the phone if the account is delinquent.

This is horrible … completely unacceptable. I’m a CUSTOMER, I don’t want to hear your company jargon about how your going to make a ticket for the tech to inspect the site and cookies and blah … I want to call and have my issue resolved.

Make a ticket, make 10 TICKETS ! that means crap to me…. i just want to pay my bill, why is that so hard? Ha the only company I ever have a headache trying to pay not to mention the attitude.

Time to settle our balance and be done with them.

Is Sun East Federal Credit Union a scam?
Sun East Federal Credit Union is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Sun East Federal Credit Union legit?
First Sun East Federal Credit Union is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Sun East Federal Credit Union’s consumers?
There is/are 3 review(s) posted about Sun East Federal Credit Union and it indicates that the severity of the scam is Extremely High.
Where is Sun East Federal Credit Union located?
Sun East Federal Credit Union is located at 4500 Pennell Rd, Aston, PA 19014, USA. You can contact Sun East Federal Credit Union by dialing (610) 485-2960 or visit their website suneast.org before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Sun East Federal Credit Union’s customers?
According to the report(s), US $3689 was the total loss incurred by Sun East Federal Credit Union’s customers.

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3 reviews on Sun East Federal Credit Union

  1. Michele S

    The manager at the Upper Darby branch is very rude and unprofessional also!

    I thought PFCU was a bad CU but Suneast is worse! My sister applied for a loan a month ago and no one has contacted her to say yes or no. Very unprofessional!! The manager at the Upper Darby branch is very rude and unprofessional also!

  2. Michele S

    The manager at the Upper Darby branch is very rude and unprofessional also!

    I thought PFCU was a bad CU but Suneast is worse! My sister applied for a loan a month ago and no one has contacted her to say yes or no. Very unprofessional!! The manager at the Upper Darby branch is very rude and unprofessional also!

  3. Lauren

    Horrible bank

    Horrible bank. Every month the same thing happens and they say they fix the issue. They are charging me $200 in overdraft fees. My account should not have overdraft protection on it at all. They have “taken it off” 3 times and every month the same thing happens and it’s not taken off. They have 0 compassion and could care less. They just want their money and don’t care whether things we their mistake or not. Also it takes a damn week for a check to clear. And during that process they are letting things come out of your account and then charging you $40 every time something does and then by time your check clears your -$200.

Reviews:3
Reported Loss :3689 $
Severity of Scam :Extremely High
Reported by : Anonymous
Views :