At first, I was told that the loan process is too easy and with easy documentation and few credit checks, we would be getting our loans approved. They mentioned it when we visited the firm for enquiry. I have always been very particular about my choices. I examine everything before selecting any service provider.
I did a lot of research before finalizing Biz2credit. The reviews were fine on the internet and people have said good things about the firm. However, our experience was entirely different. We were very disappointed after letting this company do our loan. I own a small business and we needed the finances early. We had advised the same to the agent who was taking care of our file.
We had to make some quick and important changes to the office infrastructure to become eligible for the new project before the audit. My business partner and I had visited the firm and had informed them about the same. To this, the agent answered politely that everything will be done before we would even notice it.
For the same reasons, we chose this company for the loan. The processing fee was higher than the other firms we enquired with. However, we were looking for a quick turn around time instead of the lower processing fee. So, we let this company process our loan.
First of all, these guys are too lazy. They must not be the in the business where time is everything. Even a second of delay could cost customers a huge problem. And, in our case, they made sure that we keep calling them for updates until they finally declare that the loan was not possible.
If these guys do not know how to access the loan application in the first place, why are they even promising world to their customers. We were not only told that we were eligible looking at our payment history, bank statements and credit score. But, after a month, the loan was rejected. They offered a higher rate, but we refused.
It is difficult to trust a company that cannot keep its words. When we had lost a lot of time, these people said that we do not qualify for the loan. What were they doing for a complete month when they had all the papers in their hand?
They asked for various documents in between as well. They kept asking for unnecessary information and we kept providing at the earliest. We did everything to ensure the delays do not happen. I understand that we needed the loan, but being loan provider, aren’t they responsible for clearing all the doubts and establishing transparency, even it’s a bad news between its customers.
I am done with this company. We have to look for another firm which saved us. from a huge collapse. We are grateful for the current company we partnered with for our loan needs. Otherwise, we would have been in lot of trouble only because of Biz2Credit.