Jorge Rocha is a great business man however, his staff are the absolute worst. They are very rude and unprofessional.
I’ve had 3 bad encounters with the staff and this finale encounter ruined my perception of Azteca Tax Services.
Ana, especially, I was on the phone asking a question about service fees and when she didn’t provide an answer to my question, I asked to speak to someone who did.
I told her she gave me 2016 tax copy’s instead of 2018 tax copy’s.
I also said it was very unprofessional to not give the correct tax forms, she got very upset by that statement and started yelling something and hung up.
I’m absolutely disgusted by the treatment I received and will not be coming here again.