The service Avanti Sports Medicine & Fitness was fine and I would return if just for that, however, the communication with the office and figuring out payments and insurance was a complete headache and honestly, seemed a bit shady.
I emailed the office a couple of times inquiring whether or not they were in network.
I got a response that basically told me to look it up with blueshield myself.
I proceeded to get a phone call from another representative at Avanti who confirmed with me that they are indeed in network.
I called blueshield anyways to double check and their representative contacted Avanti multiple times to ask for a tax ID to confirm but didn’t get a straight answer.
After blueshield informed me of this, I got another call from Avanti confirming that they are in network.
Because of this, I went in for a PT appointment and I asked AGAIN if they are in network.
Once again, their team reconfirmed that they are.
When it came time to pay, they asked me to pay instead of billing the insurance (which in my experience is what happens at any legitimate medical facility) they swiped my card for $200 via square on a iphone (another red flag).
A week later and Blueshield calls me to confirm that they are not in network.
The place seemed a little fishy with the initial scheduling and seemed shady when it came to payment and now I’ve finally confirmed that they straight up lied to get me in.
I would not recommend Avanti on this as they are not a trustworthy business.