Tophatter
Tophatter is a bogus company with Fake tophatter jewelry reviews listings
When I first checked this website, I was very excited, and in my first week of registering with this Tophatter auction site, I ordered almost 30 TopHatter jewelry items.
I started receiving those items one by one. None of them matched the pictures. As I got those items, I began to panic.
There was something different and fake about those items.
The makeup products to the jewelry they claim to be .925 silver sterling are all fake.
The electronics items that I ordered were flimsy and cheap. I ordered 2 Kylie eyeshadows.
The instructions were in Chinese, and none were inlined with the US sockets. What a waste of time and money?
Both were different, and the writing was also different on both boxes.
Is it possible for the same brand to have other font words for the same product on two different packages?
No, not likely. This clarifies that the products were fake.
I also ordered a necklace from Tophatter and was sent a fake item that did not resemble the picture.
I even consulted the jeweler the other day, and he rejected saying that it was not at all .925 silver sterling.
I was promised a gift box with my purchases. But I never received them.
When I Checked the item and the necklace was not with the gift box, I was bothered and wanted to return the item.
But, they make it entirely impossible.
They will make too many excuses, and if the item is not sent with the tracking number, which you will be paying extra for, they won’t accept the return.
There were instances when people paid more than $50 for something that looked like a laptop and missed the small carving that said, laptop not included.
What was the payment accepted for then?
They have provided the option to cancel the order, but when you will do so, they will suspend your account.
And, when you will receive the item and realize that you paid for the shit, you will have no choice but to keep it.
Who would pay an extra $30 for shipping to china when you are not even sure of getting the refund. I even feel that their bidding is rigged.
The way they have featured so many items and are selling crap, most of the things must be occupied by bots.
This is only to promote their cheap auctions.
I was there more than ten times to order the video camera and the same names kept bidding for the product, whatever time of the day I logged in.
Who will give away a video camera for $1 and shipping? And, whatever question you ask, you only get answered in pre-written verbatim.
They also offer $10 for referrals. But, you get nothing even if people join with your referral link and even when they purchase the items.
They have excuses, and they will never answer as a natural person.
It is all automated, and you get nothing out of the emails. After all, you are not even entertained as a customer.
This company is a complete fraud. Stay away from Tophatter.
TopHatter misleads public
This site allows its sellers to sell fake items even though they state otherwise. Also, if you win an item to low in price the sellers have ways of getting out of shipping the item to you. Don’t count on getting much that is real or at a perceived bargain. This is my experience after winning over 160 items. I have found that sellers constantly refund my money on items I bought at a low price but not at a high price. I also have found that items stated as real gold or real sterling are not real at all. The sellers have multiple accounts and are selling fake items on all accounts and Tophatter doesn’t appear to do anything about it.
Scam , don't buy--don't bid , don't have anything to do with them
Took my money , claimed shipped with track number never delivered
Chinese scam website
Purchased an item on June 30, as of July 29th haven’t received the item. Requested a refund and was told if I don’t receive it by Sept 14th I will be refunded. If I order something in June, I am not ordering it then so that I will have it in time for x-mas. I am ordering it then b/c I want/need it now.
Sorry, but I ended up disputing the charges with my CC company and filed a police report for fraud.
Run away from this site. 100% total scam. You try to email them and nothing
detail
i would have so happy when you came on but no others have the same thing they are right when they say you are a ripoff merchant you dont deserve good feedback and if you carry on with this you will be bankrupt be for you know it what is wrong with you i am gobsmacked not sure what els to say but how can you rip poeple its obviuse you have no scruples i bet mom is proud of you i dont suppos wat i will tell you make any differense to you but lost lost my husband 10 months ago not as you care but imiss him so much being a o.a.p.you feel the pinch when you are alone i got a large black black bag full to the top with your cameras not sure what to do tell me wat would you do dump them take them to the police see what they say or the trading standard may be interested or i could go small claims i thik it would be worth it and i may get some others in court with me and please dont take thiis as a threat you know wat they say for armed is foe wanned well hope you enjoyed my story but its not a story is it its all true i have just my hubby we will see i need to think
TOPHATTER SCAM PREDATORIAL AND FRAUDULENT BUSINESS PRACTICES
Tophatter is a scam, it is not legit and if you use it we will soon find out. Products do not match what you’re bidding on in the box continue to keep you thinking that you’re actually at an auction. It is not an option the marketing masterpiece to commit fraud on innocent consumers by using predatory business practices and committing fraud legally somehow
I won 2 items on tophater and i couldnt get through to pay with my credit card,it seems the lower wins get ignored,and are then cancelled,definitely will stay away from this one…and buy local made goods.
Last item no fulfilled. Took money
I have purchased a few items from this site. Quality of products was fair. Ordered a tablet for my husband. Paid in advance and the only thing that came was a case with no tablet. Site kept telling me the tablet was delivered. The only item that was received was a case but to this day still no tablet. Sent it seems thousands of emails. The only response it that it was delivered. A case for a tablet is not a tablet. STAY AWAY _ YOU DO NOT GET WHAT YOU THINK YOU ARE PAYING FOR IN ADVANCE
no refunds
won 14 items and paid for them, 3months later still waiting for them ,,no refunds 100 of dollars lost ,all I was refund was cost of transaction ,not the full amount
Tophatter is a joke a scam of all scams
Oh where do I begin. I ordered never received a majority of what I so called won. Paid price with credit card I have tried several times to get the money back on my credit card and nothing I get fucked around and around and around I’m highly going to see about legal action or something cause this is way to messed up. They don’t even feel bad or guilty for taking money from people poor or rich
bought 15 things none of these things were delivered after a number of emails to top hatter, there refund leave a lot to desire , a lot did not show up on my credit card as refunded
Tophatter steals your money, locks you out of your account & more!
My issue is with Tophatter.com which is a ‘bidding website’ and unfortunately I tried it out and was addicted immediately, and I spent more money than planned. I did bid for items and ordered many things. Initially, I never had to log in, as it took me right to my account. It was really fun!
After 5 weeks bidding I opened the app, and I was asked for my password, which I entered multiple times and I know it was the right one, but I had to click ‘forgot password’ and a link to reset password would be sent to my email yet it never comes, I tried this step many times in the last week with all disappointing results, I also searched everywhere for a way to contact them and did find one, and I sent an email, stating my issues, and still no response. There is really something wrong with the company if consumers can’t get responses..
Now I am getting pretty scared as I am disabled and have to be housebound from the start of pandemic. Just a few days ago, I started a new account so I could email them ‘contact us’, there was just no other way to contact them. I did get a response right away, but all it was showing how to get info on the bidding site. I am really getting frustrated, scared and anxious, especially since I have many items I’m waiting to get status on as they are all paid for.
So I finally got an email saying they have linked both of my accounts, and an email would be sent to reset my password, that was 8 a.m. yesterday morning, and I emailed them 3 times since then.
I still didn’t get my email. I will now file with the Federal Trade Commission, BBB, etc. Next, I will contact my bank to get my money back. I am so dang pissed and aggravated as this is really ridiculous.
Next time I do anything with a company, I will check ALL sites I have found that want to hear about bad business messing with consumers. Tophatter is the worse! Like many times before, the computer operated tells you to enter a ext. and that is all you get, I tried many different numbers to guess a workable ext, but none worked.
Nothing is more frustrating, when you can’t talk directly to a live person, or that do not respond to your email. I will no longer do business with any company if there is no real contact info. I just can’t believe they are still doing business with all the negative complaints made by consumers.
Scam and knock offs
Scam artist site. Merchandise is cheap knock offs. It takes days for merchandise to go out. If you cancel an order because you’re tired of waiting, you get suspended. But, nothing happens to them for delayed shipping or not even sending your item out at all! Merchandise is beyond INFERIOR and shabby is an UNDERSTATEMENT! Do not waste your time or money on this site!
Tophatter PLEASE BAN FROM INTERNET
This site has dissapointed me beyond any site ive ever ordered from. Lame Customer care. Orders never arrive some items very cheap. Beware of magnetic eyelashes. I could have bought 2 packs from Walgreens much better quality. Jewelry items most kinds all cheap. BUYER TAKE YOUR BUSINESS ELSEWHERE. BRING MANUFACTURING BACK TO U S.
TOPHATTER ROBS PEOPLE DO NOT USE THEY ARE BEING SUED!
UPDATE: EVEN AFTER SPEAKING TO TOPHATTER, THEY REFUSE TO REFUND ANYMONEY! THIS COMPANY IS ALSO BEING SUED! DO NOT USE THIS APP THEY WILL ROB YOU AND THEN GIVE YOU BS REASONS WHY THEY CANT REFUND MONEY. IF TOPHATTER KNOWS WHAT IS GOOD FOR THEMSELVES THEY WILL STOP ROBBING CUSTOMERS! This app is a piece of crap! if you order ANYTHING, do not expect it to arrive. I have 23 packages missing that have NOT shipped and yet on some of them they are over a month old with no shipment!!! when I messaged tophatter about this I gave all 23 order numbers… TopHatter gave a BS excuse of you need to wait 60 days before we can do anything. WHAT THE F#$%!? IF AN ORDER HASNT ARRIVED WHEN IT IS SUPPOSED TO, YOU REFUND THE CUSTOMER THEIR MONEY TOPHATTER, YOU DO NOT GIVE BS REASONS AS TO WHY YOU ARE A THIEF! TOPHATTER HAS COST ME 10 CLIENTS ALREADY AND IF THEY DO NOT REFUND MY MONEY MY LAWYERS HAVE BEEN NOTIFIED AND ARE WAITING WITH BAITED TEETH TO SUE THE HELL OUT OF THIS CRAPPY COMPANY! DO NOT USE THIS APP EVER! USE WISH THEY ARE MUCH BETTER! Order #106672970 Order #106321287 Order #106524847 Order #106222339 Order #106117187 Order #105843124 Order #105677647 Order #106897736 Order #106733218 Order #106793917 Order #106543264 Order #106929554 Order #106747503 Order #106508298 THESE ARE ONLY SOME OF THE ORDERS TOPHATTER WONT CANCEL EVEN THOUGH HALF OF THEM ARE ONLY NOW JUST BEING TAKEN CARE OF.. THESE SHOULD HAVE BEEN CANCELLED AND REFUNDED!!!!
i think its all true, unfortunately.
I buy many stuff from this site and all I can say its all counterfeit.