Phoenix Capital Group Holdings, LLC

I am an old man and have been working with the internet for not so quite long. Although I can sense a good investment, using websites and online form filling has never been my forte. Therefore, when I attended the seminar organized by Phoenix Capital Group Holdings, LLC., I had just one question, would these people help me get through the application process.

So, I consulted the team to discuss my concerns. To my surprise, these people happened to be polite in the beginning. But that wasn’t the case later. They told me how the investment and interest terms worked, which made sense to me.

However, as we progressed with the application, these people stopped returning calls as promised. I was in the middle of the application filling when they called me and said that my paperwork was not complete.

Surprisingly the documents they asked for were with them the whole time. After a week, they returned the call explaining that there had been some misplacements of the papers. But they also assured me that they would activate my investment plan sooner.

It took them almost two months to get me started. Yes, you heard it right. I made everything from my end, all the documents, applications, and everything they asked for. In return, they made me wait longer to get things set.

Understanding that manual errors are sometimes unavoidable, I did not say much to the guy assisting me with the investment plan. However, the sob story did not end here. It never showed up when I was about to see my first return in the account. I waited for a week.

Also, I asked my grandson to check the account details because I am not very good with the internet. He said that my account was put on hold or something. I called them back, and they said they still received some documents. This was the end of my patience.

I asked them to close the account and refund the amount. And like magic, the performance was activated again. The guy in the talk called me to apologize and said the problem wouldn’t happen again. He also informed me that I might have to wait for the updated account report with interest for a few more weeks due to these misunderstandings.

Well, it was finally updated. There were still some mistakes in the interest rate I expected. Again I had to discuss and get it fixed. All these hassles made it worse for me. The experience was pathetic, and I wish I had never opted for this investment plan in the first place.

I would never recommend this company to anyone. They might give decent returns but do not know how to make the experience great for their customers—very unprofessional and slobby behavior. Many great investment plans do not make you go crazy. And Phoenix Capital Group Holdings, LLC. is not one of them.