Over the Mountain Pediatrics

heartbreaking experience

If I could put zero stars I would. Just moved to the area from out of state. Looking for a pediatrician in the Mountain Brook area. Called to set up an appointment and the office staff asked for old records. Spent an entire morning coordinating the transfer of records from my old pediatrician to their office. Confirmed the records were faxed from my old pediatrician. Called a couple days later and OTM Peds said they never received it and refused to set up an appointment. They asked me to have my old pediatrician mail the records. A total waste of time. A week later and I still don’t have an appointment (I’m not talking about seeing a doctor, just scheduling an appt. for crying out like loud) and decided to look elsewhere.

As a doctor myself I can’t imagine refusing an office appointment to a new patient that wants to be seen because they don’t have records with them. Especially if my office was open to new patients. Fortunately my child is healthy and I have some time to find a different pediatrician. If it was a more stressful scenario this would have been a heartbreaking experience.

Is Over the Mountain Pediatrics a legit?

Over the Mountain Pediatrics is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Over the Mountain Pediatrics located?

Over the Mountain Pediatrics is headquarted at 3300 Cahaba Rd Ste 102 Birmingham, AL 35223. You can contact Over the Mountain Pediatrics by dialing (205) 870-7292 or visit their website childrensal.org.

How much monetary loss is incurred by Over the Mountain Pediatrics’s customers?

According to Over the Mountain Pediatrics’s customers, a monetary loss of US $1500 has been reported. The severity of entire incident reports is high.

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1 Review on Over the Mountain Pediatrics

  1. Never Again!

    Never Again!!!!!! One of the worst practices I’ve ever been to. So many bad stories I won’t go into any of them.

Reviews: 1
Reported Loss : 1500 $
Severity : High
Reported by : Anonymous
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