OU Medical Center

HUGE Lack Of Accountability And Time Management

Was scheduled for an 830am orthopedic surgery on broken leg. Was originally asked to arrive at 6 AM.

They called the day before and asked us to arrive at 5 AM.

Arrived on time, contacted the operating room as told to do, but, was told there would be a room available at 7:30.

Arrived in the room at 7:30 only to wait there until 11. Surgery did not start until 1230.

Supposedly a two hour surgery lasted six hours. No communication. No updates. No explanation.

Checking at OR Recovery was horrid. Ladies were arguing, gossiping, commiserating, et cetera except telling us why we were bumped to 6 hours later.

Why not just reschedule?  Anesthesia was late to come and talk to us.

Doctors did come and talk to us but excused themselves to take personal phone calls instead.

We could literally hear the entire conversation it was that loud on the phone.

To top it all off the recovery room called and asked us to get our belongings out of the recovery room where they promised we would come back to because they were closing soon and patient was not out of surgery yet.

Horrible horrible communication and HUGE lack of accountability and time management.

Is OU Medical Center legit?
OU Medical Center is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 1 consumer(s) was/were given a OU Medical Center as a negative rating, and only a few left positive feedbacks.
Where is OU Medical Center located?
OU Medical Center is headquarted at 700 NE 13th St Oklahoma City, OK 73104. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact OU Medical Center by dialing (405) 271-5911 or visit their website oumedicine.com.
How much monetary loss is incurred by OU Medical Center’s customers?
According to the reviews posted by OU Medical Center’s customers, US $4785 was the total loss incurred, and hence the severity of the scam is medium.

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Reported Loss :4785 $
Severity of Scam :Medium
Reported by : Anonymous
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