New Serenity Spa

Not worth the money you spend

I received a gift certificate for my birthday for a Hydra Facial and was so excited. I booked the appointment and was a little late arriving. It was supposed to be 30 minutes and ended up being more like 22. The treatment costs $149.00!

Not worth the money you spend. I was rushed and was never made to feel relaxed or “serene”. Only one product was applied to my face their reasoning being “those products cost a lot of money”.

Well, so does the treatment. Spend the extra $50 and go to the Well & Bing Spa at the Princess and get a 60 minute treatment. I won’t e going back or recommending this to anyone.

Is New Serenity Spa a scam?
New Serenity Spa is a scam and a bad service provider as per the report filed on They are not aggressive towards their customer satisfaction and complaint grievance.
Is New Serenity Spa legit?
First New Serenity Spa is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by New Serenity Spa’s consumers?
There is/are 12 review(s) posted about New Serenity Spa and it indicates that the severity of the scam is High.
Where is New Serenity Spa located?
New Serenity Spa is located at 15609 North Hayden Road, Scottsdale, AZ 85260, USA. You can contact New Serenity Spa by dialing (480) 998-6991 or visit their website before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by New Serenity Spa’s customers?
According to the report(s), US $250 was the total loss incurred by New Serenity Spa’s customers.

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12 Reviews on New Serenity Spa

  1. I spent a day here last week and had an amazing time.

    I spent a day here last week and had an amazing time. The staff was very courteous, kind and obedient. I wish I could spend everyday here and get pampered like I deserve to!

  2. I had a lovely experience with this first time in this spa.

    I had a lovely experience with this first time in this spa. Everyone was delightful, pleasant and provided an excellent service. I highly recommend the establishment. Clean, hygiene and appearances were impeccable and professional.

Reported Loss :250 $
Severity of Scam :High
Reported by : Anonymous
Views :