Movement Mortgage

Staff Is Horrible

They will scam you if you use Movement Mortgage.

It would help if you were not reading this complaint.

It is essential to document everything you do.

They will give you stones and show you stars.

They will lie with you at every step, and they will deny everything.

They will not process your documents quickly, and they will drag their feet so that you cannot close by the deadline.

They say that closing is not a problem if you have a contract date.

However, they tell you that closing won’t be possible for two more weeks after a few days.

They then ask for more documents they already have and should have processed.

They should be punished and ordered to pay severe monetary damages.

Their licenses should be revoked for the mortgage industry.

These are the most incompetent people I have seen in the mortgage industry.

The closing date they changed from June 10, 2016, to June 20, 2016, and then to June 27, 2016, resulted in us losing the house for which we had a contract.

We kept asking if they would still close on June 10, but their response was, “Yes, no problem. Maybe we can close earlier.” They then pulled the scam.

Although they had all the documents they requested, it seemed like they didn’t know how to process the documents to close the loan.

They want me to pay additional closing fees and ruin my credit score with other loan officers.

This causes delays in the loan closing process. I sent over 50 emails with more than 30 documents to them.

I used mail tracking software, but they didn’t open any of my emails and kept asking me to keep sending them the documents.

My loan officer, Sara Deere, and her assistant Heather Santana was the processor.

They switched processors between them to slow down my loan closing.

These were the people I dealt with, but I later discovered that the company has a practice history.


Is Movement Mortgage a legit?

Movement Mortgage is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 4 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Movement Mortgage located?

Movement Mortgage is headquarted at 4700 Falls Of Neuse Rd Ste 120 Raleigh, NC 27609. You can contact Movement Mortgage by dialing +1 919 535 4710 or visit their website

How much monetary loss is incurred by Movement Mortgage’s customers?

According to Movement Mortgage’s customers, a monetary loss of US $3266 has been reported. The severity of entire incident reports is high.

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4 Reviews on Movement Mortgage


    I WOULD NOT RECOMMEND THIS COMPANY! I lost thousands of dollars because this company made a mistake. They admitted they made the error, calling it “disgusting,” and then said I didn’t have sufficient documentation to support paying me the money they lost me. Lenders must be trustworthy, compassionate, and honest. It was a horrible experience that I wouldn’t wish on anyone!!

  2. Use another lender if you’re in a seller’s market. Do not be deceived by the promise of a low rate and a quick closing. This lender can put you at risk of losing the house that you have signed a contract to purchase. It seems that the underwriter and processor are often confused.

  3. Agree, it seems to be poor communication between a certified loan agent and a new assistant until the act keeps repeating. As above send documents asked for then have then ask for more of the same.

    They might be able to get it done if you have at least 20% down and a fico score of 740 or more. However, you will remain in limbo as your escrow days tick away, waiting for them to perform.

  4. Highly recommended.

    It was a pleasant and easy experience. Susan and her team were excellent and very easy to work with. They kept me informed throughout the process and worked with me to find the best loan option with the best rate. I highly recommend it.

Reviews: 4
Reported Loss : 3266 $
Severity : High
Reported by : Anonymous
Views :