Louviers Federal Credit Union
Poor Customer ServiceFirst time experiencing with a Louviers Federal Credit Union and came out to be a not-so-fond one.
Since my boyfriend has been banking with them for over a long period of time without any unfortunate circumstances, he decided to add me as a joint.
The lady was very helpful at first with the process and discussed in regards of my credit & etc.
I than set up a direct deposit with my job, but here is the sad part… I never received my card!
This is also the cherry on the top… It has been a long antagonizing 2 months!
I reached out on multiple occasions and basically being told they had to further investigate and will let me know.
Yet, I’ve heard nothing. They didn’t want to issue me a new one so having NO access to my money, we both decided to close it!
No assistance in resolving the conflict and poor customer service. Ugh!
Great customer service also!
Got my car loan here last month. My rate was significantly lower than the dealership offered…saved me hundreds. Great customer service also!
Just joined this bank because I needed something local.
Just joined this bank because I needed something local. Rude is an understatement!!! I’d rather deal with not having a branch near me & excellent treatment & service from my old bank then to deal with evil, miserable people who hate their job!!! My advice, keep looking.