Hana Financial
Hana Financial Is A JokeHana Financial is a joke. I have applied for a 100k loan to buy a house through a broker.
Everything went very well at first and throughout. I have completed everything they needed.
They approved my loan and even signed the loan Documents, which were sent by a Mobile Notary, then, they received the Loan documents back from Escrow.
In 72 hours they suppose to Fund and I suppose to get the key for the house.
On Yesterday My agent called that Escrow called him and told him that they will record the deed in afternoon.
Then, he got another call one hour later and told him that cannot record the deed because Bank did not transfer the fund.
I have not enrolled my kids in school because I was planning to move this week, and gave notice to my current apartment and by September 25th, my apartment must be vacant.
I have gone through everything and signed many pages and turn in documents back and forth.
But, at very last moment they canceled my loan for no apparent reason.
They assume I may not be living there. Can they cancel a loan based on assumption? Is that legal? How they know I won’t live there? They reasoned because it is 70 Miles from where I live now.
So, what? I am a self employed and manage my website from home. I don’t work for somebody.
They keep reasoning my mailing address which I will changing when I move to Lake Elsinore.
I had to pay for everything. This is very unfair. Be aware of this.
This company cannot perform. I don’t even have written decision yet, but my broker told me these orally. Perhaps Legal actions may work.
Kent helped us refinance our mortgage lately.
Kent helped us refinance our mortgage lately. He was very professional and patient. He showed a great business etiquette and knowledge during the whole process.
I’m very satisfied with the experience and highly recommend Kent to those who are looking for a better rate for their mortgage.
The customer service here is very poor and should be more welcoming.
This place does not do half of the things it says on its website. I went over for a payday loan; because it said it has the feature of payday loans. The lady at the front desk looked me up and down and pretended she did not understand English all of a sudden.
When I had to break it down for her. What a payday loan is… “which she should know” She *sighed* very loud and answered in English “No! we do not do that here.” The customer service here is very poor and should be more welcoming.