Fairway Independent Mortgage

Worst Experience

Worst experience ever with Fairway Independent Mortgage and I have bought a lot of houses.

New to Ohio, so I went with Fairway based on a realtor recommendation.

There was either no communication or miscommunication.

I would have one person from their office ask me to send something over and get no response whether or not it had been received or would suffice.

Then, a couple days later, a different person from their office would request the exact same information.

Also, they sell the loan immediately after closing.

Which is common, but they promise all this “personal service” if you sign with them.

They absolutely do not care about customer service.

After selling my loan, they sent me no information on how to contact the mortgage servicer.

I still have absolutely no idea who to make my first payment to.

I sent an email to their “concierge” and he told be he forwarded the email to the servicer.

I took that as a blow off, so I forwarded his response to the “CEO” of the the local Fairway office.

He’s the guy in the picture! I did not receive a response.

Stay away from these people!


Is Fairway Independent Mortgage legit?
Fairway Independent Mortgage is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 3 consumer(s) was/were given a Fairway Independent Mortgage as a negative rating, and only a few left positive feedbacks.
Where is Fairway Independent Mortgage located?
Fairway Independent Mortgage is headquarted at 4215 Worth Ave Ste 220 Columbus, OH 43219. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Fairway Independent Mortgage by dialing (614) 852-4268 or visit their website fairwaymortgagecolumbusoh.com.
How much monetary loss is incurred by Fairway Independent Mortgage’s customers?
According to the reviews posted by Fairway Independent Mortgage’s customers, US $3521 was the total loss incurred, and hence the severity of the scam is high.

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3 Reviews on Fairway Independent Mortgage

  1. It's like working with the Four Seasons of the mortgage business!

    I’ve had the pleasure of working with Michael Isaacs and his team at Fairway Mortgage for my last purchase and refinance. Mike takes a very complex transaction which many banks take months to compete and I was able to close my last refinance in less than 3 weeks with an extremely competitive rate. It’s like working with the Four Seasons of the mortgage business!

  2. I would highly recommend Fairway.

    I had a great experience working with Fairway. Michael Isaacs and his team were great at communicating with me and keeping me informed every step of the way. I could always call them with questions (which I did often) and they were very patient with me. I would highly recommend Fairway.

  3. whether a first time-buyer or a seasoned real estate expert.

    Fairway was extremely easy to work with, and they made sure we were updated every step of the way. We were first time home buyers and so we had a lot of questions,

    but Fairway always took the time to make sure they thoroughly responded. I would definitely recommend Fairway to anyone looking to buy a home, whether a first time-buyer or a seasoned real estate expert.

Reported Loss :3521 $
Severity of Scam :High
Reported by : Anonymous
Views :