Dr. Phuong Chi Phan

The Front Desk Is Always Rude

This is my third visit with Dr. Phuong Chi Phan and I am so appalled at how this practice is ran.

Every time I come, I end up waiting an hour plus to see the doctor, even though I show up on at least 15-20 minutes before my actual appointment time.

One time they called me and asked if I wanted to come two hours before my appointment time because they had an opening.

I came in and I ended up waiting 2 hrs and ended up seeing the doctor at my original scheduled time.

On top of that, I feel like she does not care about any concerns I have about my health.

She just shrugs them off and chalks it up to me exaggerating.

I even suggested a diagnosis to see what she would say and she stated that it sounded about right.

Also, the front desk is always rude. Both in person and over the phone.

They aren’t helpful and have hung up on me. Additionally, they have no care that the doctor makes you wait.

They should be somewhat apologetic. After today’s appointment, I will be switching my PCP. 100% would not recommend.

Is Dr. Phuong Chi Phan legit?
Dr. Phuong Chi Phan is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 3 consumer(s) was/were given a Dr. Phuong Chi Phan as a negative rating, and only a few left positive feedbacks.
Where is Dr. Phuong Chi Phan located?
Dr. Phuong Chi Phan is headquarted at 14571 Magnolia St Ste 207 Westminster, CA 92683. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Dr. Phuong Chi Phan by dialing (714) 890-9241 or visit their website N/A.
How much monetary loss is incurred by Dr. Phuong Chi Phan’s customers?
According to the reviews posted by Dr. Phuong Chi Phan’s customers, US $2778 was the total loss incurred, and hence the severity of the scam is high.

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3 Reviews on Dr. Phuong Chi Phan

  1. Bad Service

    I have been to see her at least 10 times and the wait is always between 2 and 3 hours.

  2. I kept telling her I couldn't understand her.

    I was the only one there and had to wait for Dr. She wasn’t in on time. Restroom was out of order! Office smelled like some kind of fishy soup

    Dr needs to hire staff how who can speak better English. When calling this place they do not answer in English! I could not understand the front office lady for nothing. I kept telling her I couldn’t understand her.

  3. Super rude employees.

    Super rude employees. I was trying to make an appointment but the employee hung up on me. I will bring my business somewhere else then

Reported Loss :2778 $
Severity of Scam :High
Reported by : Anonymous
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