Dr. Mok Minsen
Make An Appointment1. We called, to make an appt as Dr. Minson Mok is listed as our PCP on our insurance card.
He only takes cash or check. It’s 2017, time to catch up. 2. We called back to make an appt for a day closer to pay day so we can pay cash, the reply was we are closed Wednesday.
We say okay Thursday, to which the reply was are you a new patient or existing.
We say, well he is listed as our PCP on our cards, but we haven’t seen him.
She says you are new patient and we can’t see you until Sept 7. It’s August 14th.
I think I have pneumonia, so waiting that long is not okay.
She never asked our reason for the visit. Conclusion: Drs. please hire some decent office staff with people skills and perhaps AA degrees at least (you’ll have to pay a little more) AND accept credit cards and Care Credit.
We patients are paying high insurance premiums and high rent to live in CA – we need options!
Even ice cream shops have the ability to accept credit cards. Even our vet accepts care credit.
Pretty much half a day waiting, but still better than months waiting I guess.
I like Dr. Mok very much. He does take time to talk to you about your health issues, unlike other doctors rush thru their patients. I’ve been to a few doctors and Dr. Mok is the best. My family (parents and siblings) has been going here for more than 15 years.
There’s one thing I don’t like this office is the booking appointment. Sometime you have to wait for months. So every time I need to go to see him i just do the walk-in. Pretty much half a day waiting, but still better than months waiting I guess.
Doctor Mok was nice and spent enough time to hear me.
I visited this place and I have to say the staff were very nice and polite.I had scheduled my appointment a month ago and to my surprise I was visited on time! Doctor Mok was nice and spent enough time to hear me.