Dr. Josephine Pham MD
The staff was very unprofessional with meI have wanted to write this review for a while. I gave Dr. Josephine Pham and her staff a 1-star review because of the improper way I was treated.
I went to Dr. Pham for years, and I thought that the doctor was good, but her front office staff was very unprofessional.
I had a monthly prescription that I would call into my pharmacy.
I went to pick up my prescription for my hormones on a Saturday, and I was told that the doctor did not authorize a refill. And this was surprising since nobody from the doctor’s office called me to tell me that.
I called the doctor’s office on Monday, and they said that I needed a mammogram which I scheduled immediately and called them back and said I was set for an appt and can I get my prescription, and they told me the doctor was busy and they would get back to me.
By Tuesday, I had not heard back, and not having my pills for 3 days caused break-through bleeding. And I told the office staff I needed my prescription right away, and again they said they would see what they could do.
By the end of Tuesday, I called and was very irritated but tried to stay calm with her staff, and I told them that I could have bleeding if I did not take my pills soon, and they told me to go to the ER (thinking to myself… OMG – really!
Just give me my prescription because these are just hormones, not a controlled substance) but again, I tried to remain calm with her staff.
By Wednesday, the doctor refilled my prescription and then called me to say that she removed me as a patient because I was rude to her staff.
PLEASE BE WARNED THAT THIS IS NOT ETHICAL WHAT THIS DOCTOR DID BY NOT STANDING BY HER PATIENT!
Kind of a blessing in disguise because my new doctor responds to me the same day and is very attentive, and so is her staff.
Sad, Sad, person and a poor excuse for a Doctor
I have seen Dr. Pham for over 10 years and always thought she really cared about her patients. Recently, I showed up at the office for an appointment that was made over 6 months ago to be informed that they, the office, had canceled my appointment. I never received a notice or phone call stating this. I was upset and left the office.
I recently ordered my thyroid medication that I must have to regulate my system, and the pharmacy called me back to say that Dr. Pham’s office told them that I was no longer their patient. I once again never received anything in the mail or a phone call stating this. What ethical doctor does this to a good patient who has had for years and has no regard for your health? I have told other people that have known Dr. Pham, and they could not believe that she has turned out this way…
I feel very sorry for her as a person and as a Doctor who has taken an oath to help the sick. Please beware, I don’t want any of you to be in a position of needing a Doctor who you thought was ethical and cared about your health to turn out not caring about you at all. Sad, Sad, person and a poor excuse for a Doctor