Dr. Alan Schlussel

Seemed a bit pushy when it came to buying eyewear directly from

Dr. Alan Schlussel seemed a bit pushy when it came to buying eye wear directly from him. I hadn’t even had a contact lens exam but received a bill in the mail for the service and also for a year’s worth of contacts.

When I called to clear up the matter I was told that I had to pay the balance on the account (over $400) despite never receiving the service or the product ordered.

When I tried to go to another location to use my glasses frame discount from my insurance, I was told that I already used it! I was shocked to find out that the doctor (or his employee) never rescinded the false claim that they made, now I’ve had to file for an investigation claim with my insurance company to recoup the discount that I’m entitled to because this doctors office stole it.

Although I think Dr. Schlussel is a capable optometrist, but the agony you’re dragged through and the poor customer service you receive from his staff make this place not even worth the trouble as there are thousands of capable doctors whose staff are friendly and competent.

I’m baffled as to how a doctor can “write a prescription for contact lenses without the patient ever having worn the non existent contact lenses to make sure they fit! This place is a joke and I will do everything in my power to get my money back even if it mean court for $100!.

My insurance company has been extremely cooperative, they have asked that the doctors billing agent re-file the claim as it was sent to them incorrectly initially with inflated costs and services and materials that I never received; This has yet to be done. The doctor’s receptionist and the doctor himself have refused to provide me with any additional assistance and have hung up on me numerous times when I’ve tried to explain the situation and the issues that I am having as a consumer that only wants to be able to get a new pair of glasses.

Is Dr. Alan Schlussel a legit?

Dr. Alan Schlussel is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 5 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Dr. Alan Schlussel located?

Dr. Alan Schlussel is headquarted at United State. You can contact Dr. Alan Schlussel by dialing (973) 736-1020 or visit their website drschlussel.com.

How much monetary loss is incurred by Dr. Alan Schlussel’s customers?

According to Dr. Alan Schlussel’s customers, a monetary loss of US $100 has been reported. The severity of entire incident reports is high.

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5 Reviews on Dr. Alan Schlussel

  1. Dr. Alan Schlussel and since then my vision improve very well.

    My name is Sergio Shimon Naim, I been coming to Dr. Schlussel for many years, I was seeing another eye doctor many years ago but I was very unhappy until my wife Gail recommend to me Dr. Alan Schlussel and since then my vision improve very well.

  2. Dr. Schlussel is my favorite doctor and one of the best oculists I have ever had.

    As someone who is VERY selective about the doctors I choose, I must say Dr. Schlussel is one of the best. He is beyond thorough. I’ve worn glasses since 6 yrs. of age so I have seen a few eye doctors in my day.

    However at my first appt. with Dr. Schlussed, I was blown away by his knowledge, professionalism, ability and infinite patience.

    Dr. Schlussel will answer thoroughly any question you ask and I’ve asked a bunch of them. I never feel rushed when I am in his office even when he is very very busy. As I told him at my last office visit, Dr. Schlussel is my favorite doctor and one of the best oculists I have ever had.

  3. Where is your compassion towards your patients Dr. Schlussel

    One thing for sure, I will no longer recommend your office to my family and friends as well as anyone else. I hope and pray for your sake that no one will ask me if I know anything about your office as I do work in Healthcare and have many contacts. As the Shark Tank would say………………..I’m out!!!

  4. Dr. Alan Schlussel Is Scammer

    I was very disappointed when I received a voicemail on the day of my appointment only to be told that they would need to cancel without any explanation. Out of curiosity, I decided to call the office and to my amaze, Dr. Schlussel himself answered and what came out of his mouth put me in DISBELIEF!!

    I am told by Dr. Schlussel that his office staff had overbooked and due to the fact that my mother and I canceled our appointment two weeks ago, he had come to a decision that he did not have time for either one of us so therefore we were removed from the appointment list to accommodate others.

    Remind you, our appointment was rescheduled at the same time when we canceled our last appointment because of an emergency at home that we had no control of. My mom has cataracts in both eyes and needs to be seen as soon as possible as her vision is deteriorating.

  5. Dr. Alan Schlussel Bad Service.

    Dr. Schlussel is a great optometrist, but he overcharges for frames and lenses. I encourage you to go to his office just to get an eye exam, and then get your contacts and frames/lenses at SAMS club for a fraction of the price.

Reviews: 5
Reported Loss : 100 $
Severity : High
Reported by : Anonymous
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