Douglas Elliman Real Estate
Wast Of Time
This review specifically pertains to Diane Daley, not necessarily Douglas Elliman Real Estate.
I had to deal with this nightmare for 6 months as we looked for someone to take over my lease.
Ms.Daley misled me about basic apartment facts from trash removal to the actual owner’s background.
She told me the owner of the apartment lived nearby in the city.
Turns out, the woman lives in Sweden, which became an inconvenience when attempting correspondence and especially when she accused me of causing $1,500 worth of damage.
She never saw my apartment. But guess who did the damage assessment?
During those 6 months, I was unable to decipher what she was saying in her emails.
She would mix up days and dates, and leave me thoroughly confused, wasting more time with clarifying.
It usually took 3-4 emails to know exactly when she planned on showing my apartment. A third grader could have written better.
Ironically, after all that correspondence, she often never showed up and never told me the showing or open house was canceled.
She told me she was showing it twice a week, which becomes increasingly tedious – especially when she doesn’t show up half the time.
However, every time I came home, there was urine on my toilet seat, and the hand towels were used.
I specifically left paper towel in order to avoid having strangers use my towels. But the urine, really?
She consistently left her trash/empty water bottle on my kitchen counter.
She made herself right at home by attempting to watch TV during her alleged open houses.
My cable box, TV and remote were always tampered with.
Eventually, I had to hide my remote control so she could stop watching TV during her open house.
She took the liberty of opening my curtains to allow direct sunlight into my bedroom.
The problem was….it was fading my bedspread because she never closed the curtains when she left.
And during the summer months, it created such a heat wave in my bedroom.
But the warm room didn’t keep her from going through my personal belongings.
After I realized she was rummaging through my personal belongings, I decided to confirm it by placing a thin piece of transparent tape on my lingerie drawer.
Sure enough, the tape was ripped when I returned.
I have no idea how this woman is allowed to practice real estate in NYC, and I look forward to never having to deal with her again.
Talked with the Broker, she really didn't care
Basically, I’m working with the devil (Douglas Elliman). Found an agent with D. Elliman, after a month and a half on the market and asking just a few basic questions to the agent. Found out she knew absolutely nothing.
Talked with the Broker, she really didn’t care, she offered another one of their agents or told me to either pay the 1% listing fee and fees ( highest and longest exclusive listing agreements in the business:my lawyers perspective) for them to do nothing.
I have consistently worked with Hikaru Tashiro for years now and she's currently with Douglas Elliman Real Estate
I have consistently worked with Hikaru Tashiro for years now and she’s currently with Douglas Elliman Real Estate. I’ve been in New York nearly a decade and like most residents have experienced a hellish apartment hunt. Hikaru’s approach is a refreshing change of pace for what can sometimes be an unfeeling industry.
First of all, she has always been frank and honest with me. She’s completely transparent and respectful when representing you and I really felt like her goal was to get me into the best space possible (which is what you’d hope for ).
I have worked with Hikaru in renting the last four apartments (in both Manhattan and Brooklyn) I have lived in and she has made each experience less stressful and less time-consuming. I have referred her to multiple friends and family who have had similar experiences. I’d strongly recommend working with her if you can.
Then claimed legal fees AFTER move out wiped out my 8k in security and threatened to sue if I expose them!
STAY AWAY- TOXIC MOLD AND COVER UPS WITH LANDLORD.
(Following involves them and owner of coop working together)
Rented for 9 years paid always. They managed building. Mold and blocked vents and leaks over and mover. Rep for building always favored coop owners to renters- the more the apt the more power.
The last time mold found large area. Had to demand mold be tested seeing BLACK TOXIC MOLD. Tested on demand, was! And,any other allergens in air, I am sick and disabled so is service dog. Lied to my renters insurance so had to pay string out time for remediation – wouldn’t even acknowledge unsafe- falsified first report reason- and then ignored immunologist/allergist letter saying no on can go back in until retested and safe as serious dangers and expsure already.
Allowed back in saying clear- didn’t have test until days later! Then checked home camera footage, and air scrubbers on during test so invalid! So said leaving, had city violations, and decided to try to evict over a few hundred and legal fees and lost on court- offered full security back if agree not to sue- refused! I had moved out.
Then claimed legal fees AFTER move out wiped out my 8k in security and threatened to sue if I expose them! UNSAFE! Don’t care about anything but their money. You’ll end up with endless lawsuits and threats. Or, like me, extremely sick and have of deal with that too.