Crawford Pimentel Corporation
Incredibly UnprofessionalI would not recommend these accountants to anyone. our ex-cfo hired this group to file our tax returns, and they were incredibly unprofessional. some examples:
-they filed a tax-extension for us, stating there was no unpaid federal taxes, this was incorrect.
-they did not communicate with me their process of starting the tax return forms. how they could have done the tax returns without full company financial documents is a complete mystery to me.
-when I called to confirm that our ex-CFO had canceled their services, their top executive literally whined at me like a 4 year old that they had already started.
-they charged us for partial preparation of our tax returns, but refused to give those documents to us.
-they never called me back to respond to my numerous emails and phone calls requesting the tax documents that they had supposedly started.
-every time I called the office, I talked to a different, completely unprofessional, confused and young-sounding girl. often I was transferred before I even explained why I was calling.
I never once talked to an accountant or executive after the one man whined to me, even after I left messages on their personal voice mail.
when we finally paid their bill, which was not broken down or explained in any way, I wrote a snail mail letter to them expressing my disappointment with their services. they never responded, of course.
i should couch this with the fact that the issues were not only with this service, but also were due to miscommunications with our former contract CFO, who had made a number of mistakes handling this issue.
So they don’t deserve the full blame for our difficulties. however, their behavior when dealing with me was still quite unprofessional.